Freeway Chevrolet - Service Center

Service advisor was very knowledgeable and professional. His accuracy with the problem made my service visit a great experience. The dealership always has a friendly staff and the waiting area is very comfo His accuracy with the problem made my service visit a great experience. The dealership always has a friendly staff and the waiting area is very comfortable. My overall experience was great. I will use this dealership again. More

I bought my vehicle there at Freeway Chevy and have confidence in the crew there....I have always trusted them and they have given me no reason to doubt their integrity. for instance;, there arose an confidence in the crew there....I have always trusted them and they have given me no reason to doubt their integrity. for instance;, there arose an issue after the repair with a piece of the dash which had been damaged and it was something that happened before this and no one could figure out what it was that took place...they just ordered a new part to replace the damaged piece no questions asked and I am happy and no one was put out. They are fair and not afraid to make the customer happy..I know I am! More

I heard about the recall on the seatbelt on the TV. I went in for the free recall service and had an oil change and a wheel alignment done at the same time. I also bought new tires. It took a couple of went in for the free recall service and had an oil change and a wheel alignment done at the same time. I also bought new tires. It took a couple of hours, but I wanted to get everything done in one trip. More

WORK PERFORMED DID NOT CORRECT THE PROBLEM. PRICING WAS TOO HIGH FOR SOMEONE LIKE ME ON A LIMITED BUDGET. BEEN GOING THERE BECAUSE IT IS CLOSE TO WHERE I WORK. LIKED THE SERVICE PERSON I USE TO WORK WITH ( TOO HIGH FOR SOMEONE LIKE ME ON A LIMITED BUDGET. BEEN GOING THERE BECAUSE IT IS CLOSE TO WHERE I WORK. LIKED THE SERVICE PERSON I USE TO WORK WITH (EDDIE ALAMEDA) AND NOW WORK WITH RAUL BEJARANO. More

Vehicle was in for warranty work and I was given a car to use. The repair was completed faster than I expected and the vehilce was delivered to me washed and cleaned inside. All of my experiences with the de use. The repair was completed faster than I expected and the vehilce was delivered to me washed and cleaned inside. All of my experiences with the dealership have been positive which prompts me to have all my service performed there. More

Chris Esquer has provided service for my 1995, 2005, and 2008 Tahoes. He has been very straight forward with us on all of our repairs, and has always provided a friendly yet business type interface. The 2008 Tahoes. He has been very straight forward with us on all of our repairs, and has always provided a friendly yet business type interface. The difference between Chris and most service constultants I have dealt with in the past at other dealerships, is his willingness to admit if the service department makes a "mistake". All mechanics, regardless of qualifications, are capable of making mistakes. In the many times we have had our vehicles in for service, the rate of mistakes has been relatively low. But it is refreshing, when a mistake is made to have the service consultant take ownership for it and correct the problem. I am an engineer that worked on all my vehicles when I was younger. Although far from having the expertise of the service personnel at the dealership, or the understanding of the GM products that they have, I appreciate having my questions answered with an explanation that makes sense. Chris has always managed to take time to do this, and work through questions I have. Thanks, Mark More

Service is great, though I have been extremely unhappy with the vehicle that I purchased (2006 Silverado). On the second transmission, though I have never towed anything, and the third tailgate handle (t with the vehicle that I purchased (2006 Silverado). On the second transmission, though I have never towed anything, and the third tailgate handle (though the truck is used only sporadically and have low miles)and third driverside leather. More

Freeway Chevrolet is the best. Your dealership and service dept personnel make it so relaxing to visit. No pressure selling. I bought my car right after my accident and I have no issues with anyone service dept personnel make it so relaxing to visit. No pressure selling. I bought my car right after my accident and I have no issues with anyone at the dealership. Thank you all for being so helpful and caring when dealing with my wheelchair. More

You're service department is great! My only recommendation - PLEASE speed up vehicle delivery from service. Your lot attendants disappear for minutes on end trying to locate my car, which I'm recommendation - PLEASE speed up vehicle delivery from service. Your lot attendants disappear for minutes on end trying to locate my car, which I'm always told is finished from the service advisor and cashier. They come back with different cars, tell me it will be 10 more minutes since it's being washed, etc. I'm not blaming the lot attendants, they are very nice, but it appears your process can be improved. It is very frustrating waiting for 20 minutes when you know your car is done. More

Roger did an excellent job on my oil change and my warranty work. He also had the tires aired up and the fluids topped off. He had the car done exactly when he said it would be done. I was very satisf warranty work. He also had the tires aired up and the fluids topped off. He had the car done exactly when he said it would be done. I was very satisfied with the service and am a loyal customer. Keep up the good work. More