Freeway Chevrolet - Service Center

The Dealership was great, got it in, and repaired it the same day. The problem I have is with General Motors, the HHR's have an ignition switch that is bad. GM should have had a recall on them, and the Cob same day. The problem I have is with General Motors, the HHR's have an ignition switch that is bad. GM should have had a recall on them, and the Cobalt's with the same ignition switch that wont turn the engine off. GM will probaly have a recall when someone get injured or dies from not being able to tun the engine off. The Dealership gets 4 stars, GM gets minus stars. More

Vince was extremely friendly and helpful! I couldn't have asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to ta asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to take my car in for service, but in this case my service was very efficient. More

I brought in a 2007 Outlook that I had purchased new in Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time hon Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time honored customer from start to finish. I was given a loaner so I would not be incovenienced due to the extended time frame of the repairs. I was kept informed of the progress. The job was done right the first time. A great experience all around. Freeway Chevrolet now has a new customer because of Roger Young. More

The service was quick, friendly and cost effective. Ron offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He managed my expectation around getting my light fixed. I was not surprised by the service or cost. I really appreciate him communicating with me frequently. More

I gave the "completely satisfied" rating that I did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed, and he tried to get me a courtesy ride back to my home, but when he found out that the shuttle was full, he gave me the use of a loaner car so that I could wait out the day at home. Thank you Dave, for making our experience fabulous. More

Have used you many times before, on visit last year you lost our antenna and valve caps and we had to buy a new one one.Yesterday you lost the antenna once again and you washed our car and some how managed lost our antenna and valve caps and we had to buy a new one one.Yesterday you lost the antenna once again and you washed our car and some how managed to soak the passenger seat and carpets.On asking your young staff member he said ohhh no not again, and we eventually found the antenna stuffed down under the rear seat.We had to drive to Phoenix with a soaking saturated seat.I asked for a seat cover but the guy who washed it could not understand English very well and just looked at me. Tahoe oil change.........Jackie Hehr Chamberlain. UPDATE.......................... WE WERE CONTACTED BY JOHN FREEMAN AND VINCE, AND THEY HAVE KINDLY OFFERED TO PUT THINGS RIGHT FOR US.IT HAS INSTALLED MY FAITH IN THE COMPANY AGAIN......THANK YOU. More

I bring my truck in for service to this location every time I need maintenance or have issue with my vehicle. I generally have a good experience when I come in, however I was severely disappointed and fru time I need maintenance or have issue with my vehicle. I generally have a good experience when I come in, however I was severely disappointed and frustrated with the length of time I had to wait for my vehicle to be finished. I arrived before they opened at 6:50 a.m. anticipating their opening at 7:00a.m. My logic was that if I came in as soon as they opened I would be able to get in and out within 45minutes or so. I was only having an oil change and tire rotation. When I inquired about the length of time I would have to wait at check-in the service person assured me since I was the second in line that I would most likely be done in 30-45 minutes. I thought that's what the "Quick Lube" line was made for but apparently I was incorrect. I had to wait over an hour and a half for my truck! This, to me, was completely unacceptable and I conveyed that to the gentlemen that helped me that day. This cut into my time to get the gym and work on time and I was not happy. I've come in at other times (i.e. right before lunch) anticipating a long wait time, but to have to wait for so long when I arrived first thing in the morning was just utterly frustrating. This experience has made me wonder if I should now look elsewhere to take my vehicle. More

I'm on my second avalanche and will always bring it to Freeway. My first avalanche was not purchased from Freeway but was serviced there. My second avalanche was purchased at Freeway and will always be Freeway. My first avalanche was not purchased from Freeway but was serviced there. My second avalanche was purchased at Freeway and will always be serviced there. When you find a Service Advisor that is honest and has your best interest in mind, you continue to see them. That's what I found in Roger Young. As a bonus, the service department at Freeway is second to none. It's a combination that can't be beat. Keep up the great work. More

The service at Freeway Chevy is awesome. Everyone is so helpful. Chris is friendly and being honest . I feel comfortable when I bring my truck in knowing I'm getting the servicethat is needed. I would helpful. Chris is friendly and being honest . I feel comfortable when I bring my truck in knowing I'm getting the servicethat is needed. I would recommend your dealership for service or sales because they always treat you like VIP anytime I have come in. More

Dave did a great job!I took my car in for a squeeking sound, and they repaired it, but only to find that when I went to pick it up. Dave heard the sound again as he was bringing me the car. He said that sound, and they repaired it, but only to find that when I went to pick it up. Dave heard the sound again as he was bringing me the car. He said that was not a good thing and called the mechanic right away. They both assured me that it would be looked into and get the sound taken care of immediately. They both did just that. I am now driving my car, squeek free. Thank you for not making me think I was crazy, hearing noises. Great service, i was very happy! More