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Freeway Chevrolet - Service Center

Chandler, AZ

4.8
533 Reviews

533 Reviews of Freeway Chevrolet - Service Center

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September 10, 2023

Straight forward service department, my representative was easy to work with and the technicians did a great job and were very communicative during the repair process. Will return but hopefully not soon. More

by andrew_vandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Mahon
Sep 11, 2023 -

Freeway Chevrolet responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

September 09, 2023

Salesperson that sold me my new car was there to help when I need a repair More

by Lrobcon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales-erica
Sep 11, 2023 -

Freeway Chevrolet responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

September 08, 2023

fast friendly helpful will be back again appointment was kept on time working with James was a blessing while i waited i took a test drive the experince was awesome More

by coyotes fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james mckay
Sep 11, 2023 -

Freeway Chevrolet responded

Thank you for your review! We are happy to see that you had a good experience with James. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

September 06, 2023

Would love to rate 5 stars but can't stand waiting 2 5 hours for an oil change. More

by BobbiinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 11, 2023 -

Freeway Chevrolet responded

Thank you for your review of your experience. We are so sorry to hear you had to wait longer to get an oil change. We apologize for any inconvenience this may have caused you. We hope you give us another chance and we look forward to serving you again.

September 01, 2023

Great Service, Great People, Took my truck in for service recall made appointment within 4 hours or less I had my truck back. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Freeway Chevrolet responded

Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles!

August 30, 2023

I just needed routine maintenance (oil changes, coolant changes, etc.) My appointment was kept, all my questions were answered in a straight forward manner, and I was out. The service exceeded my requirem More

by tscotthansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Evans-Pusch
Sep 11, 2023 -

Freeway Chevrolet responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

August 24, 2023

I appreciate their quick response and servicing my vehicle in a very reasonable amount of time. More

by ShannonBoysen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Powell
Aug 28, 2023 -

Freeway Chevrolet responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

August 09, 2023

went for a oil change and then got the maintenance for the truck ,to keep the maintenance to the truck all yp to date More

by greydog005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Evans Pusch
Aug 14, 2023 -

Freeway Chevrolet responded

We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.

August 09, 2023

I had an inoperable Automatic Seat Adjuster (2-Seat Memory Setting). Clayton Mahon, Main Line Service Advisor, and Jacob Golder, Lead Tech, went above and beyond in diagnosing the root cause! They coul More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Mahon, Jacob Golder
Aug 10, 2023 -

Freeway Chevrolet responded

Thank you for taking the time to provide us with a positive review of your experience with Clayton and Jacob. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

July 26, 2023

Service was provided as scheduled on time and an estimate was provided prior to the work being done. Shane Hall my service advisor kept me updated on the status of the service. The service provided was satis More

by Guy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hall
Jul 27, 2023 -

Freeway Chevrolet responded

Thank you for your review of your experience. We are so sorry to hear that our prices were an issue. We apologize for any inconvenience this may have caused you. We hope you give us another chance and we look forward to serving you again. Wishing you many happy and safe miles!

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