Freeway Chevrolet

Aaron was very personable and accommodating, he was thoughtful. I appreciated that when it came time to choose window tint he took me to look at cars already tinted. Mark was very helpful and friendl thoughtful. I appreciated that when it came time to choose window tint he took me to look at cars already tinted. Mark was very helpful and friendly; when I left an important envelope behind he held it for safe keeping until I could get back. we appreciated negotiating with Brian. All the staff that we encountered were extremely customer focused, every step of the way. More

The reason for my visit was that my vehicle was due for its first service. Upon arrival I was greeted and my vehicle checked in to start the work. I waited for the vehicle in the deaership waiting room whi its first service. Upon arrival I was greeted and my vehicle checked in to start the work. I waited for the vehicle in the deaership waiting room which I found to be clean and comfortable. In a short while the work was completed. I was very hapy with the cost to perform the work and probably below other commercial shops. More

Connie was very informative and I was very satisfied with the level of service I received from her. Regarding the Vehicle... I am very dissapointed that after purchasing a NEW 2010 Vehicle I already had the level of service I received from her. Regarding the Vehicle... I am very dissapointed that after purchasing a NEW 2010 Vehicle I already had to bring it in for service. This is not what I expected after purchasing a NEW vehicle. My time is valuable, and taking time out of my day to have my NEW vehicle serviced is unexceptable... More

Each time I visit this dealership everyone is very friendly and positive in how they talk and deal with me, and how I see them work with each other. If I am waiting, someone else generally asks if I h friendly and positive in how they talk and deal with me, and how I see them work with each other. If I am waiting, someone else generally asks if I have been helped already and seem to be ready to help if needed. More

I have moved from Gilbert to Buckeye and even though Freeway is a LONG way from home now, I trust Chris and will still continue to take my truck to him for all major and minor fixes, maintenance, etc. Freeway is a LONG way from home now, I trust Chris and will still continue to take my truck to him for all major and minor fixes, maintenance, etc. Oil changes, I'll do closer to home, but if they "find" something, it will NOT be taken care of there. I will take it to Chris!! More

I will definitely recommend the dealership to others. I will definitely recommend the dealership to others. Every time I need the services I was always treated really good. All services are excellent. T I will definitely recommend the dealership to others. Every time I need the services I was always treated really good. All services are excellent. The service representative is Roger Young and he's very friendly and satisfied all of my requests. It's nice that the vehicle was always washed before returned the vehicle to the owner. I also had some good experience with the GM Roadside Assistance adn they promptly scheduled a tow truck when I needed it. Overall, my experience with Freeway Chevrolet and GM ingeneral was pleasant. More

Mark Cleveland greeted me within 20 seconds of me pulling up. He asked me a few basic questions before I had an opprtunity to get out of the car. As he looked inside the car, he asked me about my interior ai up. He asked me a few basic questions before I had an opprtunity to get out of the car. As he looked inside the car, he asked me about my interior air filter and mentioned that I may be due for a filter change. As he came around the other side, he removed the glove box (I didn't know it was removable), and showed me the filter. He also showed me that it was truly time to be repaced, especially since it may affect the interior air quality during the summer. WOW!!!! I am admitttedly a girl's girl & know little about cars outside of basic maintenance. But Mark made me feel OK about not knowing such a minor, yet imporatant situation. Who does that nowadays?? Then when the service was complete, Eddie Alameda came out and says "I knew I recognized that car!! Glad to see you again, how are you doing today??". He greeted me, shook my hand and gave me a genuine smile as he went over what was done. Even though I came in for a Quick Lube, Eddie ALWAYS gives me a brief overview of the service performed as we walk to the payment area. Eddie also mentioned that Mark noticed that my hazard light button (I'm sure that's not the real name of it) was faulty and that it was still under warrrantee and should be checked on as soon as possible. Now that has been an issue for a few months and I TOTALLY forgot to mention it the last time I came in for a Quick Lube (3 months ago)& also for this visit. GREAT CATCH!!!! Eddie proceeded to remind me of the service area hours and also mentioned the service van could drop me off @ work, fix the situation and then pick me up when it was finished. I have worked in the service industry for over 15 years and it is very RARE to find people that actually care about what they do and take the extra steps to make sure the customer is comfortable & informed. Now in the 21 months since I bought my car @ Freeway Chevrolet, I have been back many times for oil changes, routine maintenance, dead battery, etc...and have had good, timely work done in a professional manner, but this last visit was by far THE best I have experienced. It was good to see a familiar face (Eddie), and great to know that with all the changes car dealerships have faced, Freeway has made the effort to hire, train & retain quality, caring service staff. More

I finally found a service writer at your facility that I will continue to work with! He has great customer service skills and an ability to communicate what the repair issues were. He is very positive and will continue to work with! He has great customer service skills and an ability to communicate what the repair issues were. He is very positive and upbeat and we really enjoy working with him and is an asset to your organization! Keep up the good work Roger More

Roger from service got all my service needs taken care of even on short notice. He got me the right new tires I needed, new set button for my steering wheel, new key fob for remote control, and head phones even on short notice. He got me the right new tires I needed, new set button for my steering wheel, new key fob for remote control, and head phones for the DVD player. John Friedman was able to get me the current service coupon from Freeway Chevrolet so I could get a deal. More

I have been bringing my Chvrolet vehicles to Freeway because I want the job done right. I trust in factory service. When issues arise they are taken care of. Raul did a great job in assessing my A/C p because I want the job done right. I trust in factory service. When issues arise they are taken care of. Raul did a great job in assessing my A/C problem and was able to save me considerable money in identifying an alternate repair solution. It took a few days to locate parts and get it done, but, it was worth the wait. A/C works great. Pete Ferralli More