Freeway Chevrolet

Let me give a little detail about my experience at Let me give a little detail about my experience at Freeway Chevrolet, I surfed the web a little and found a car I was interested in. When I inquired Let me give a little detail about my experience at Freeway Chevrolet, I surfed the web a little and found a car I was interested in. When I inquired about it, Aaron Berger promptly emailed me regarding the car. While on my way to go see the car Aaron called me to let me know the car had been sold, but he had others to choose from. Needless to say the car I chose was not what I expected, with that I had the pleasure of talking to Mike Cook. He went above and beyond that he exceeded customer satisfaction. I want to give all my Thanks and Gratitude to both Aaron Berger and Mike Cook for making me a very satisfied customer. In the end it was the best experience ever, I left being a very happy and satisfied customer. I recommend Freeway Chevrolet to all out there looking to buy a vehicle. Make sure to ask for Aaron B. More

After tire rotation, they did not ensure that the tire pressure monitors were reset. Had to drive back 35 miles from home to have it reset. We were compensated for the gas. However, this was an unneces pressure monitors were reset. Had to drive back 35 miles from home to have it reset. We were compensated for the gas. However, this was an unnecessary waste of time and money. Need to improve their Quality Control. More

Aaron Berger made my buying experience painless. I did Aaron Berger made my buying experience painless. I did all my negotiating over the internet and phone and we had the deal rapped up in 2 days. W Aaron Berger made my buying experience painless. I did all my negotiating over the internet and phone and we had the deal rapped up in 2 days. When I went to pickup the vehicle I was at Freeway Chevy no more than 20 minutes. I have already called my brother (who is in the market for a new SUV) to tell him about my "painless" experience with Aaron. Regards Kyle Trotter More

The staff at Freeway Chevrolet is courteous and friendly. They strive to drive customer satisfaction above all else. My experience demonstrated this fact. I purchased a used vehicle from the dealership. They strive to drive customer satisfaction above all else. My experience demonstrated this fact. I purchased a used vehicle from the dealership. The purchase was very smooth, and I picked up the vehicle the next day. While driving the car home I noticed the car's six CD changer was broken. I reported this to the dealership, and they were quick to recognize my lack of satisfaction with my purchase. Michael Cook, General Manager at the dealership offered to replace the entire stereo at no cost to me. I was extremely impressed with the dealerships response to my concerns, taking time and money to drive customer satisfaction even though the deal had already been completed. Do not go to Freeway Chevrolet to look for just Chevy cars, go to Freeway Chevy to look for ALL cars! I cannot state enough their willingness to drive customer satisfaction above all else. They will let a deal sink to ensure their customer is happy. This is my second purchase from Freeway Chevrolet and it will not be my last. I will do all of my car shopping with this organization because I know I will be satisfied in the end. -David Morris More

I was greeted promptly. I asked for the service consultant who happened to Connie Klaver. I had never met her before but had spoken to her on the phone to set the appointment needed to perform the consultant who happened to Connie Klaver. I had never met her before but had spoken to her on the phone to set the appointment needed to perform the recall work. She was prompt and courteous. The recall work was completed in the time Connie had told me over the phone, maybe even a little sooner. The waiting area is comfortable and spacious. I have no complaints. Thanks, Peggy Hoover More

The customer service of the Mr. Young was professional, and friendly. The process was quick and painless. I would recommend this associate to future Freeway Chevrolet customers. Mr. Young came out to greet and friendly. The process was quick and painless. I would recommend this associate to future Freeway Chevrolet customers. Mr. Young came out to greet me at my agreed upon appointment time, listen to my issue, and promptly got the work started on my vehicle. More

I am not an easy person to sell anything to. Typically people that know me think i am very negative about most everything. However, the experience i had in getting my new truck was exceptional. people that know me think i am very negative about most everything. However, the experience i had in getting my new truck was exceptional. I felt this way because of how everything was handled, I was treated more like a friend then i was treated as a bag of money. Which is the way i am used to being treated everywhere i go, so far as I'm shopping for something. Anyway, first i did lots of research on the internet as to where to go to buy a car/suv/truck how much i should spend, how much my trade in(truck) was worth etc etc. So going in i knew what all the numbers should be. I was very surprised when i got the numbers i was given, as they were not huge mark ups, in fact I'm actually a little worried that i got the better end of the deal. Don't get me wrong it's great for me but that could be bad for them. I don't have the best of credit it's about average for the way the US is right now. I went in looking to get an SUV, i was informed in probably one of the most respectful ways i have ever been informed that i wasn't good enough, that i wasn't good enough. They very logically and calmly explained, that the SUV i wanted was just enough out of my range that it wouldn't be possible to get it, not at the time being anyway. They put no pressure on me to stay and buy something else but suggested to not be put off by that information, perhaps i might like something else they have. Turns out they were right they did, i completely fell in love with the truck they showed me, it was everything i wanted but cheaper then most prices i saw on the internet. Shortly after that i was shocked to find out how much they were going to give me for my trade, again a very good deal from what i had seen on the internet. They were very quick, always practically running to get things going for me, but never rushing me along. Never did they have to ask for information more then once and anytime i didn't know something they figured it out themselves it was very impressive. Lastly i really liked the way i was treated. No yes man kind of nonsense, no ignoring me because i wasn't the "big sale" i was treated like a friend. And really i couldn't ask for more. More

I went in for an oil change and was asked if I have been there before and I said yes plus I purchased my truck there. At the end of it all I went to get my ticket and just happened to ask if they did like l there before and I said yes plus I purchased my truck there. At the end of it all I went to get my ticket and just happened to ask if they did like last time and used full synthetic and he said no, we used conventional oil. I was a little upset since he pointed out to me on the computer that I indeed used full synthetic from my last visit. In the future, just be sure to ask what the customer wants and to double check your records as well. More

I cannot say enough about how pleased I am from my experience this last week at Freeway Chevrolet! Right when my son and I arrived at the dealership to get his 1997 Camaro serviced, I was greeted b experience this last week at Freeway Chevrolet! Right when my son and I arrived at the dealership to get his 1997 Camaro serviced, I was greeted by Connie Klaver. I explained our service needs on my sons car and made the comment that I was in the market for a new Camaro as well. Connie did not hesitate to bring a salesman to us at the service area. Our salesman was Tyler Ray. Not only was he very knowledgeable about the vehicles that I was interested in but, he wasn't your stereotypical car salesman. In fact, every individual that we passed by greeted us, made sure that we were comfortable and offered us water. Tyler understood my needs as far as what I was wanting what I was looking to pay and did not try and talk me into something that I was clearly not interested in. In all of my years purchasing new cars (14 since 1997), he is by far the best I've dealt with! Once we reached finance, we were introduced to Ray Zomlefer. Ray is a great guy and covered everything in detail and didn't take forever to do it. When my wife had to come back to sign her part of the paperwork, we were in and out in no time. I'm very pleased to have done business again with Freeway Chevrolet. I will be writing letters to Michael Cook, Mark Reuss and Edward Whitacre, Jr. about my experience as well. This is something that I've never done before. Thank you! Chris Miller More

Tyler is amazing his professionalism is the best i have seen and experienced yet. the entire experience was first class i would recomed this to anyone buying or looking for a new car Tyler has made me a li seen and experienced yet. the entire experience was first class i would recomed this to anyone buying or looking for a new car Tyler has made me a lifelong freeway chevrolet customer. my son turns 16 in a year and we will be back to purchase More