Freeway Chevrolet

Dennis was very helpful and made me feel at home, he gave me a tour of he whole area, showing me the service center. he added personal touches to what he did. Everyone at the dealership was just very friendl me a tour of he whole area, showing me the service center. he added personal touches to what he did. Everyone at the dealership was just very friendly and accommodating. I would feel very comfortable recommending to others. More

Chris Esquer has provided service for my 1995, 2005, and 2008 Tahoes. He has been very straight forward with us on all of our repairs, and has always provided a friendly yet business type interface. The 2008 Tahoes. He has been very straight forward with us on all of our repairs, and has always provided a friendly yet business type interface. The difference between Chris and most service constultants I have dealt with in the past at other dealerships, is his willingness to admit if the service department makes a "mistake". All mechanics, regardless of qualifications, are capable of making mistakes. In the many times we have had our vehicles in for service, the rate of mistakes has been relatively low. But it is refreshing, when a mistake is made to have the service consultant take ownership for it and correct the problem. I am an engineer that worked on all my vehicles when I was younger. Although far from having the expertise of the service personnel at the dealership, or the understanding of the GM products that they have, I appreciate having my questions answered with an explanation that makes sense. Chris has always managed to take time to do this, and work through questions I have. Thanks, Mark More

Bill Moorehouse was fantastic. He was honest and straight forward with us. We had looked at another dealership but found Bill to be a great representative of Chevy and the dealership so we returned straight forward with us. We had looked at another dealership but found Bill to be a great representative of Chevy and the dealership so we returned. He made a difficult decision easier by giving us space and time to talk and he answered every question or found someone who could. The entire "dealership" experience was smooth. More

Service is great, though I have been extremely unhappy with the vehicle that I purchased (2006 Silverado). On the second transmission, though I have never towed anything, and the third tailgate handle (t with the vehicle that I purchased (2006 Silverado). On the second transmission, though I have never towed anything, and the third tailgate handle (though the truck is used only sporadically and have low miles)and third driverside leather. More

Rodger is outstanding. GM has a problem with the blower motor resistor and pig tail assembly. I have purchased 5 trucks all 2007 Silverado’s and all have had the problem. The one I just brought into Freewa motor resistor and pig tail assembly. I have purchased 5 trucks all 2007 Silverado’s and all have had the problem. The one I just brought into Freeway was out of warranty and I was going to repair myself. However, the cable an and connector alone is $107.00. I asked about GM taking responsibility and they had not. I called GM and they tell me they have no record of the problem and no recall has been done. I explained that every person at the dealership is aware of this ongoing problem. And in fact the parts guy said they had about 20 parts in stock to take care of the many failures they are seeing on a regular basis. I originally stopped at Checker to purchase the part but they do not carry it. However, they were aware of the problem. I think GM handles this issue under warranty most times and therefore no one is tracking it. Anyway Rodger knew what was going on and handled the repair as customer goodwill. SO many times we complain about service. It is nice to recognize an employee of Freeway Chevrolet for outstanding customer service. Please! Please! Please!! Let Rodger know that I am truly thankful for his help. Sincerely, Michael Callison More

I have purchased a few vehicles in my life time. However, up till now my personal thoughts of a car dealership rated next to the sewer. My visit with Freeway Chevrolet and Richard have changed my thoughts. up till now my personal thoughts of a car dealership rated next to the sewer. My visit with Freeway Chevrolet and Richard have changed my thoughts. I now have TOTAL respect for sales personal such as Richard and Jay the Finance Mgr. I would not and cannot be stopped in my "Bragg-in" about how terrific I was cared for upon my arrival and through the purchase of my 2005 GMC Envoy. I never once felt as though I was being taken advantage of, I never felt as though I was being pushed to salesman to salesman and The whole process only took about 1 hour or less after I decided on the vehicle I purchased. I live in the far North Valley and my trip to Chandler was WELL worth the trip. I want to Thank You and everyone else behind the scenes on the friendliness and professional service I received. More

I have been in Arizona approximately 5 years, and had established a relationship with another Chevrolet dealership for purchases of corvettes. Within the past 9 months, I discovered Freeway chevrolet, a established a relationship with another Chevrolet dealership for purchases of corvettes. Within the past 9 months, I discovered Freeway chevrolet, and went to this dealership for servicing. Freeway dealership is much closer to home, and I thought that the next time I choose to purchase another vehicle, I should visit Freeway. As the time came to add another car to my household, I went to Freeway, and immediately felt that I had made the right decision to purchase my vehicle from them. This decision was made entirely due to the diligence of Mr. Scott Poling. Mr. Poling was kind, knowledgeable, always available for any questions every step of the way during the process of deciding details of the car, right up to setting up bluetooth connection. All my years of purchasing vehicles, Mr. Poling was and is the best. When it is time to purchase another vehicle, Mr. Poling and Freeway chevrolet will be my one and only go to dealership. More

Richard Henne and Court from internet sales were very friendy and helpful in answering all my questions on the phone and in person. I initially spoke to Court on the phone; he was very kind and genuine. friendy and helpful in answering all my questions on the phone and in person. I initially spoke to Court on the phone; he was very kind and genuine. By the time I arrived at Freeway Chevrolet, Richard was the person who was available and met with me to show me different vehicles and car facts. There was plenty of give and take in the negotiating process; acceptable to both parties. Both Court from internet sales, and Roger from the service dept. were quick to assist me with problems that unexpectedly resulted shortly following my purchase (within 2 days). I am very pleased with Roger and Courts' awesome customer service; they are an asset to the company. A very satisfied customer and owner of a 2008 Dodge Nitro, Sincerely, Cherie Kemper More

I haven't shopped or purchased a new vehicle in 15 years, therefore I was very nervous about walking onto a car lot. Duncan was not only very knowledgeable about helping me select a quality vehicle within m therefore I was very nervous about walking onto a car lot. Duncan was not only very knowledgeable about helping me select a quality vehicle within my price range, but a delight to work with. He was never pushy, but instead made suggestions that were logical and made good sense. It was obvious that he not only enjoys his work, but his intent is bringing a joyful and satisfactory experience for his customer. My husband and I agreed that he was the best sales person we've had the pleasure to work with. He certainly made our day! More

Court is a good salesman and did his best to explained to me about the car and did everything he could to make a sale.he seem to be very honest and sincere about how every thing on the car.he's a good salesm me about the car and did everything he could to make a sale.he seem to be very honest and sincere about how every thing on the car.he's a good salesman.Jay explained the documents we had to sign very well.they both did a good job. More