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Freeway Chevrolet

Chandler, AZ

4.2
1,039 Reviews

1150 North 54th St

Chandler, AZ

85226

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1,039 Reviews of Freeway Chevrolet

July 02, 2014

Happy with my car! Andy did a great job working with me to get into my new Sonic. I love it. I was very pleased with the service from the rest of the staff as well. More

by Sharron Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
June 15, 2014

Excellent dealership! I Took my Cruze in for an oil change & throttle body cleaning appointment. I was taken care of by Rick Poole. I was very satisfied with the repair, an More

by trucker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poole
June 12, 2014

Love my car! Originally went for a used car, but walked away with a brand new car for same price. Doesn't get any better than that! I'm elated on the deal we got. More

by Trinitynalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrainsotelo
June 07, 2014

lied about purchase car benefits We bought our chevy cruze at freeway Chevrolet and one of the benefits was unlimited free car washes. Went in last week and was told management decid More

by yesincarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nolen
Jun 08, 2014 -

Freeway Chevrolet responded

Hello , I appreciate your opinion. Freeway Chevrolet supports a lot of organizations within the community and we take great care of our employees. Like all businesses we have challenges in operating daily for numerous reasons. Freeway plans to offer a competitive price and quality for all services provided. We provide a lot of free amenities to our customers and will try to continue to do so, However, we reserve the right to change or halt these amenities at any time. With the expansion of our business and with the overwhelming amount of FREE and ON DEMAND car washes that we did on a daily basis, our customers were waiting longer than normal to get their cars completed, and there had been complaints about the quality of the car wash as well as my people were always behind. Every car that is purchased or brought in for service will get a car wash. Unfortunately, we cannot continue to offer free car washes every time someone wants one. Freeway offered it as long as it was possible and we regret that we cannot continue to do so. Most dealerships do not and have not ever given free car washes, I am sorry to hear that although we strive to provide excellent customer service and try to be the lowest price at all times for our customers that you are this upset. We would rather discontinue the free car washes and keep our prices low than raise the prices to accommodate the cost of the car washes. We have never put any of our amenities in writing that promised or guaranteed them. We do offer a half price oil change for life program and even with that on the back of the card it states that it is not guaranteed forever. In business and especially in these challenging economic times things will change at times. I apologize for any inconvenience and again this decision was not made easily, Michael Cook General Manager

June 04, 2014

Auto Purchase Jim Gave the car buying experiences that we had in our years of purchasing cars.. Jim listened to our wants and needs and helped with showing the bes More

by padutch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rule
May 17, 2014

Excellent dealership! This is an excellent dealership to do business with! Brought my Cruze in for warranty service, and, it was completed the next day! Will definitely be More

by trucker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poole
April 24, 2014

Scion TC I am very Please with the service I have received from them, I am a returning customer. My wife and I purchased a 2014 Cruze from them in November 201 More

by PhxSuns1Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Scott, Ashley Hood,
March 13, 2014

I have used Freeway Chevrolet for the past 8 years, there have been several different service riders over the past couple years that I have dealt with, but Scott amongst all others has went above and beyond More

by Renenkarriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
March 12, 2014

Scott and the service team at Freeway are professional, friendly, and thorough. Will continue to take our trucks here. Even the cashier, rental agent, and the rest of the team were so nice and accommodatin More

by csavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
February 26, 2014

Earnest you rock! You have very attended to our every need with our 2012 cruze. From dropping off to keeping us informed of the repairs. More

by BeverlySmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest
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