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Freeway Chevrolet

Chandler, AZ

4.6
1,033 Reviews
-One of the Best in Customer Satisfaction in Arizona -Large selection of new and certified pre-owned vehicles available. -We make financing your next vehicle easy. Freeway Chevrolet is the Valleys Chevy dealership located at 1150 N. 54th St. in Chandler, AZ, off of I-10 and Ray Road. Phoenix Chevrolet shoppers will find an extensive inventory of new, used, and certified pre-owned Chevrolet cars, trucks, and SUVs. We pride ourselves in providing top-notch customer service before, during, and after the sale. Our dealership continues to be recognized for our service level; we are currently ranked number one in customer satisfaction in Arizona. We genuinely strive to ensure that our customers are treated respectfully and can shop for a vehicle in a hassle and stress-free environment. Need Service? Freeway Chevrolet's ASE Master Mechanic and GM Certified technicians will ensure your vehicle is repaired to exacting standards. We use only genuine GM parts to keep your vehicle running like new. Money-saving coupons and deals add even more value to our award-winning service, and our courteous Service Consultants keep you up-to-date on the progress of your vehicle while it's in the shop. Chevrolet Complete Care- As your comprehensive owner-benefit program, Chevrolet Complete Care ensures our commitment to owner satisfaction. -Two maintenance visits, including two oil changes and filters, tire rotations, and multi-point vehicle inspections -Five years or 60,000 miles of roadside assistance with courtesy transportation -Five years of the OnStar basic plan -Three months of the OnStar guidance plan
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1150 North 54th St

Chandler, AZ

85226

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Showing 1,033 reviews

March 29, 2023

I’m very pleased with the transaction. This is my second time around; I will always go back to Highway Chevrolet for my vehicle. Thank you for the service. More

by abdeshinaz
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah and Anas
Mar 30, 2023 -

Freeway Chevrolet responded

Thank you for your review! We are happy to see that you had a good experience. Our goal is always to give our clients the best experience possible and ensure all your vehicle needs are met. Freeway Chevrolet

March 25, 2023

Excellent service and personable people. That's why Freeway is #1 in my book. Great salesmen too! More

by AZCIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton,Seth, Brad, Devin
Mar 27, 2023 -

Freeway Chevrolet responded

We greatly appreciate your business and are very happy to hear you had such a good experience at our dealership. Freeway Chevrolet

March 16, 2023

The worst experience ever with the service department. The service order was put in incorrectly so when I went in to pick up my car, all the repairs were not completed. When I informed them, Tyler stated More

by DevaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Mick (Horrible people)
Mar 17, 2023 -

Freeway Chevrolet responded

Deva, Thanks for providing your feedback and I’m glad that we were able to get everything resolved. Again, my apologies for the inconvenience call on any of us if we can be of assistance. Thanks again! Tim Mort General Manager 480-735-0303 timmort@chapmanchoice.com

March 15, 2023

Amazing communication and ease of purchase. We will definitely be back to purchase another vehicle More

by landrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Freeway Chevrolet responded

Landrews Thank you for trusting Freeway Chevrolet to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Freeway Chevrolet

March 01, 2023

You can rest assured that if you’re in need of trustworthy service - you’ll get it here! More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Freeway Chevrolet responded

Gail Thank you for your review. We are happy to hear you had such a good experience visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Freeway Chevrolet

February 23, 2023

Freeway Chevrolet was extremely helpful in purchasing a new Bolt and with assisting me in getting the maximum value possible on a trade in to help bring down the final cost. More

by btbarret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Kane
Feb 24, 2023 -

Freeway Chevrolet responded

Congratulations on your new Bolt. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Freeway Chevrolet

February 23, 2023

I found the experience pleasant. I made an appointment, and it was kept, which was convenient for me. The was time was pretty short. Employees were friendly and helpful. Explanati More

by tscotthansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Logan Evans-Pusch
Feb 24, 2023 -

Freeway Chevrolet responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Freeway Chevrolet

February 23, 2023

Service was timely and the advisor was courteous . . would recommend Freeway thank you for the experience More

by Martin
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark service advisor
Feb 23, 2023 -

Freeway Chevrolet responded

Martin Thank you for your review. We are happy to hear you had such a good experience visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Freeway Chevrolet

February 13, 2023

The employees were friendly and professional, but frankly the dealer markup "market adjustment" and amount of add-ons they tried to sell me were insulting (over 10k above MSRP). The add-ons sounded negotiabl More

by wimble
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Freeway Chevrolet responded

Thank you for the feedback. I apologize for my staff not being upfront about any dealer-added equipment on the vehicle you were interested in. I will be using this as a training topic in our meeting this week. Please reach out to me as I could not find your contact information in our database. I would like to talk more about your experience. Chuck Meyers General Sales Manager 480-735-1234 charlesmeyers@freewaychevrolet.com

Feb 20, 2023 -

wimble responded

I did not have any problems with the way the employees behaved or presented things, I don't think any employee training is necessary based on my experience. I am just leaving a low review because between add-ons and "market adjustment", the price was high, and other potential customers could get a better deal elsewhere from what I've seen.

January 31, 2023

Everyone that I came in contact with was very nice and helpful and knew what they were doing More

by RonSS397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Freeway Chevrolet responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again. Freeway Chevrolet

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