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Freeway Chevrolet
Chandler, AZ
1,033 Reviews
-One of the Best in Customer Satisfaction in Arizona
-Large selection of new and certified pre-owned vehicles available.
-We make financing your next vehicle easy.
Freeway Chevrolet is the Valleys Chevy dealership located at 1150 N. 54th St. in Chandler, AZ, off of I-10 and Ray Road. Phoenix Chevrolet shoppers will find an extensive inventory of new, used, and certified pre-owned Chevrolet cars, trucks, and SUVs. We pride ourselves in providing top-notch customer service before, during, and after the sale.
Our dealership continues to be recognized for our service level; we are currently ranked number one in customer satisfaction in Arizona. We genuinely strive to ensure that our customers are treated respectfully and can shop for a vehicle in a hassle and stress-free environment.
Need Service?
Freeway Chevrolet's ASE Master Mechanic and GM Certified technicians will ensure your vehicle is repaired to exacting standards. We use only genuine GM parts to keep your vehicle running like new. Money-saving coupons and deals add even more value to our award-winning service, and our courteous Service Consultants keep you up-to-date on the progress of your vehicle while it's in the shop.
Chevrolet Complete Care-
As your comprehensive owner-benefit program, Chevrolet Complete Care ensures our commitment to owner satisfaction.
-Two maintenance visits, including two oil changes and filters, tire rotations, and multi-point vehicle inspections
-Five years or 60,000 miles of roadside assistance with courtesy transportation
-Five years of the OnStar basic plan
-Three months of the OnStar guidance plan
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,033 reviews
May 26, 2023
Richard Poole is one of the best Service Advisors who pushed back on the Mechanics not to through $ away treating the symptoms and pressed them to find the root cause pushed back on the Mechanics not to through $ away treating the symptoms and pressed them to find the root cause More
by KB
May 22, 2023
I visited the dealership based on an online pricing process, for both my trade-in and a new car (trailblazer), I received a call from a certain 'Mike' to finish the paper work. During my visit I asked process, for both my trade-in and a new car (trailblazer), I received a call from a certain 'Mike' to finish the paper work. During my visit I asked the dealer to quote me an out to door price for a Trailblazer Aktiv, but the difference was $ 4,000 between my expectation and theirs. I left without making a deal. A couple of daya late I received another call to negotiate and we agreed on spliotting the difference in half. I cleaned my car, grabbed my title, went to the bank to get a cashier check as requested by the dealer. When we started doing the paperwork (with a certain Kevin), I realized that they switched the car from'Aktiv' to 'TL'. I normally requested to honor the deal on the original car, but they tried to renogtiate the price. I grabbed my keys and my ID and hit the road. This is the kind of dealer that earned the reputation of dishonesty for the automobile dealership industry. More
by Jack
Employees Worked With
May 13, 2023
The sales people are excellent about putting their customers frist with their program selling and services Thanks .. customers frist with their program selling and services Thanks .. More
by Ebx882
Employees Worked With
April 30, 2023
I was greeted immediately upon my arrival. I had an appointment for an oil change but I was told it would still take one to two hours. However, I was also given the option of having a LYFT d I had an appointment for an oil change but I was told it would still take one to two hours. However, I was also given the option of having a LYFT driver take me back home free of charge - which I did. That is a nice touch! My 2021 Corvette was serviced and all systems checked out OK. I always feel like I get friendly, fair, and quality service at this dealership. More
by jdretired
April 18, 2023
Just had the worst experience. Besides wasting my time I also wasted my money. The supervisor Chuck is no good and his customer service skills are atrocious. Went in to turn in a Besides wasting my time I also wasted my money. The supervisor Chuck is no good and his customer service skills are atrocious. Went in to turn in a vehicle I had “purchased” and I thought was “approved” but I did not like the counter offer from the bank so I returned it. I had just filled up the gas tank on the Silverado and Chuck said we will get you your car back and get you some gas. They returned my original car back super dirty and with no gas. When I asked my sales person DC about the gas his supervisor was going to get me he said “my supervisor said we weren’t going to do that” Just because I rejected the counter offer and I didn’t go through with the sale they basically treated me like trash and like I didn’t matter. If you are thinking of coming here don’t. You will leave happy with your vehicle for them to then change the terms that you had originally agreed on with finance. More
by Yesseniasanchez07
Employees Worked With
Chuck
April 11, 2023
BUYER BEWARE! I am a 73-year-old USMC Vietnam veteran. I have an 8-year-old adopted daughter with a pacemaker. The good people at Freeway Chevrolet met my daughter I am a 73-year-old USMC Vietnam veteran. I have an 8-year-old adopted daughter with a pacemaker. The good people at Freeway Chevrolet met my daughter. That did not stop them from defrauding me of thousands of dollars in items they charged me for but did not provide. Study the Retail Order for a Motor Vehicle attached. The items marked in red were not provided, the items in blue were wildly overcharged. I was never shown this document but had to obtain it from the financing Credit Union. The virtually identical signatures on the document were obtained by asking me to provide a single signature on a DocuSign file on a tablet, then later tapping the Retail Order in my absence and without my knowledge or consent. In multiple emails and in a response to my fraud complaint to the Office of the Arizona Attorney General, Mr. Tim Mort, General Manager of Freeway Chevrolet, has never denied these claims. Note the handwritten “Value $37,580” at the top of the revised Retail Order. That is the value of the vehicle Freeway Chevrolet reported to the Credit Union. Now note the “Selling Price” of “42,580.00” – that represents a markup of $5000.00 over the value of the vehicle reported to the Credit Union. This markup was never disclosed to me. The “Total Balance” of “44,499.67” listed at the bottom of the Retail Order presented a problem to Freeway Chevrolet: it represents 118% of the loan to value (LTV) on my vehicle valued at $37,580.00. The max LTV allowed by the financing Credit Union for an auto loan is 115%. Freeway Chevrolet could have achieved an acceptable LTV in many ways: By not charging me for the nonexistent LoJack and Chip Guards ($699 + $599 = $1298) it could have lowered the LTV to an allowable 114.96%. Not charging me for the fictional Nitrogen Tires and Safeguard Tire & Wheel ($399 + $1058 = $1457) gets an even lower LTV of 114.54%; cutting the exorbitant Dealer Prep in half yields an LTV of 114.43%. But Freeway Chevrolet chose another route: Having already marked-up their own declared value of the vehicle by $5000.00, corruptly charged me $4392.00 for items neither disclosed nor delivered ,and received $5730.00 from me in net trade-in value on my Jeep, Freeway Chevrolet asked me to fork over an additional cash down payment of $2000.00. This got them an allowable LTV of 113.09% with an Amount Financed of $42,499.67. Customer fleeced; problem solved. If someone had taken from me at gunpoint the thousands of dollars Freeway Chevrolet defrauded me of, it would be called theft, plain and simple. And prosecuted as such. The thieves: Tim Mort (General Manager), Andrew Varela (Finance Manager), Carmayne White (Sales and Leasing Consultant), and Benjamin Noland (Staff). More
by quietvilla
Employees Worked With
Andrew Varela, Carmayne White, Tim Mort
April 07, 2023
Melissa powell is the best advisor I've ever had. My car was unsafe to drive and got it in the shop immediately. They paid for my rental as well ;-) Although it took 3 months for my steering gear she My car was unsafe to drive and got it in the shop immediately. They paid for my rental as well ;-) Although it took 3 months for my steering gear she kept in contact and when the part got there it was fixed right away. Thank you so very much More
by bstephanie039
April 02, 2023
This is our third purchase from Freeway chevrolet. They continue to earn our repeat business. Great customer service, price and product availability. They continue to earn our repeat business. Great customer service, price and product availability. More
by Jack B
Employees Worked With
