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Freeway Chevrolet

Chandler, AZ

4.5
1,034 Reviews
-One of the Best in Customer Satisfaction in Arizona -Large selection of new and certified pre-owned vehicles available. -We make financing your next vehicle easy. Freeway Chevrolet is the Valleys Chevy dealership located at 1150 N. 54th St. in Chandler, AZ, off of I-10 and Ray Road. Phoenix Chevrolet shoppers will find an extensive inventory of new, used, and certified pre-owned Chevrolet cars, trucks, and SUVs. We pride ourselves in providing top-notch customer service before, during, and after the sale. Our dealership continues to be recognized for our service level; we are currently ranked number one in customer satisfaction in Arizona. We genuinely strive to ensure that our customers are treated respectfully and can shop for a vehicle in a hassle and stress-free environment. Need Service? Freeway Chevrolet's ASE Master Mechanic and GM Certified technicians will ensure your vehicle is repaired to exacting standards. We use only genuine GM parts to keep your vehicle running like new. Money-saving coupons and deals add even more value to our award-winning service, and our courteous Service Consultants keep you up-to-date on the progress of your vehicle while it's in the shop. Chevrolet Complete Care- As your comprehensive owner-benefit program, Chevrolet Complete Care ensures our commitment to owner satisfaction. -Two maintenance visits, including two oil changes and filters, tire rotations, and multi-point vehicle inspections -Five years or 60,000 miles of roadside assistance with courtesy transportation -Five years of the OnStar basic plan -Three months of the OnStar guidance plan
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1150 North 54th St

Chandler, AZ

85226

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Showing 1,034 reviews

June 28, 2017

Worst experiance Ive had at a dealership Bought a new Camaro SS for $45000 and was promised because it was a special edition it would maintain its valve. 14 months later they appraised the More

by bobin mesa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James and Marco
Jun 29, 2017 -

Freeway Chevrolet responded

Hello Bob, We apologize for the way you feel you were treated and appreciate your feedback, as it seems depreciation value could have been explained better at the origin of the sale and we will use this as a training opportunity for the future. Unfortunately, we have zero way to predict the future value of any vehicles. We certainly wish we could change this but we cannot. We are certainly sorry to see how poorly you think of us. We wish you the best of luck going forward. Mike Cook General Manager

June 17, 2017

Ac was not working It was in the shop for 3 hours an I went an picked it up Service was great an Craig Hartman was out standing An the A.c. works great need repairs More

by ghostrider47302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hartman
Jul 24, 2017 -

Freeway Chevrolet responded

Hello and thank you for the kind words about Craig and our Freeway team. We stride to perform grade A service to all of our customers. We appreciate the great review and look forward to continue providing you with great service. Lonny Ulibarri, Service Manager

June 01, 2017

Dennis Davis financer Excellent service by Dennis Davis ! Really appreciate him working with us . Very professional and courteous did his best effort to help us . Great cus More

by Oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Davis
Jun 05, 2017 -

Freeway Chevrolet responded

Oliver - Thank you for your awesome review! Dennis does a great job for us and we are happy that you were able to work with him. Thank you for your business and your loyalty! We certainly appreciate you! Mike Cook, General Manager

May 16, 2017

Service I have had nothing but good timely service here at Freeway. Thank you Lonnie, Ernie and Chris. Y'all are my heroes. I will continue to return. More

by Geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie, Ernie and Chris.
May 17, 2017 -

Freeway Chevrolet responded

Hello Geo, Thank you for an awesome review! These guys are working hard every day and it is nice to see that they are doing a good job! Thank you for your business and your loyalty! We certainly appreciate you! Mike Cook, General Manager

May 03, 2017

Never enough time to do it right Even if you leave the car for two and a half days so they can make sure they understand the problem they still didn't get it fixed properly. And of c More

by Vette08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick
May 04, 2017 -

Freeway Chevrolet responded

Hello Vette08, I would like to look into this matter for you. Please provide me with your information so that I can get you taken care of. We strive hard to handle all repairs correctly the first time in. Please allow me the chance to make this right with you. I will take a test drive with you and work with technician to correct your concern. My name is Lonny Ulibarri, Service Manager, and my phone number is 480-735-0302. Thank you and I look forward to talking with you.

April 29, 2017

Customer related experience. Prompt response lead to thorough communication and as a result I was able to purchase! Keith provided a knowledge acessment of my auto needs. Highly r More

by Nikkinicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Darden, Tracey Soli
May 24, 2017 -

Freeway Chevrolet responded

Hello Nikkinicole, Thank your for an awesome review! Keith works very hard and he is fun to work with. We are happy that you got to work with him. We certainly appreciate your business and your loyalty! -Mike Cook, General Manager

March 28, 2017

Great Experience My wife and I bought a new Tahoe here. Both Jesse Sherman and Marco Coronado were top notch. They acted with integrity , transparency and helped us ma More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Coronado, Jesse Sherman, Karen
Mar 30, 2017 -

Freeway Chevrolet responded

Hello Adam, Thank you for your awesome review of us! Marco, Karen, and Jesse work very hard and they are great with customers. Congrats on your new Tahoe. Thank you for your business and your loyalty! Mike Cook, GM

March 23, 2017

Exceeded my expectations I had been car shopping for weeks. My credit is not great, I had a small down payment, and no vehicle of my own to make it in to the dealership so I w More

by MV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista Mosakowski, Jesse Sherman, Mike Cook
Mar 23, 2017 -

Freeway Chevrolet responded

Thank you for the great review. It is very nice to hear about the good things we achieve! I am glad that we were able to help. Congrats on your new vehicle and thank you for your business and loyalty!

March 15, 2017

Keith was AWESOME! KEITH was very helpful and pleasant to work with and I highly recommend him to others! Easy to talk to and very understanding. 5 stars! More

by azt67_2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Darden
Mar 15, 2017 -

Freeway Chevrolet responded

Thank you for the great review! Keith has been working very hard and we are glad that you go to work with him. Thank you for your business and loyalty!

March 01, 2017

Customer service in service department Took the car in for what I thought should be a warranty claim they denied it to be a warranty claim without even taking the time to look at it I got More

by Freyguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't introduce themselves
Mar 03, 2017 -

Freeway Chevrolet responded

Hello, Thank you for bringing this to our attention. We should NEVER be rude and we should always introduce ourselves. You purchased a damaged vehicle at the auction. You want the damage covered under warranty. We do this every day-- You also refused to pay the diagnosis fee for us to diagnose the issue. Unfortunately we do not offer free diagnosis. Chevrolet will cover all malfunctioning and broken parts… however they will not cover damaged parts. Unfortunately you will have to pay for these repairs. You refused and there was frustration on both sides and you used a lot of foul language. Not against the law but we do not tolerate foul language on our property. We certainly apologize for any rudeness on our part and we certainly wish you the best of luck going forward.

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