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Freeway Chevrolet

Chandler, AZ

4.5
1,034 Reviews
-One of the Best in Customer Satisfaction in Arizona -Large selection of new and certified pre-owned vehicles available. -We make financing your next vehicle easy. Freeway Chevrolet is the Valleys Chevy dealership located at 1150 N. 54th St. in Chandler, AZ, off of I-10 and Ray Road. Phoenix Chevrolet shoppers will find an extensive inventory of new, used, and certified pre-owned Chevrolet cars, trucks, and SUVs. We pride ourselves in providing top-notch customer service before, during, and after the sale. Our dealership continues to be recognized for our service level; we are currently ranked number one in customer satisfaction in Arizona. We genuinely strive to ensure that our customers are treated respectfully and can shop for a vehicle in a hassle and stress-free environment. Need Service? Freeway Chevrolet's ASE Master Mechanic and GM Certified technicians will ensure your vehicle is repaired to exacting standards. We use only genuine GM parts to keep your vehicle running like new. Money-saving coupons and deals add even more value to our award-winning service, and our courteous Service Consultants keep you up-to-date on the progress of your vehicle while it's in the shop. Chevrolet Complete Care- As your comprehensive owner-benefit program, Chevrolet Complete Care ensures our commitment to owner satisfaction. -Two maintenance visits, including two oil changes and filters, tire rotations, and multi-point vehicle inspections -Five years or 60,000 miles of roadside assistance with courtesy transportation -Five years of the OnStar basic plan -Three months of the OnStar guidance plan
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1150 North 54th St

Chandler, AZ

85226

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Showing 1,034 reviews

January 16, 2019

service issues on my 2011 Silverado pickup I have been going to Freeway Chevrolet for years to do my service work on my vehicles, I recently purchase an used pickup from another dealership beca More

by H.K.Spears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris E. service writer, Roger service manager
Jan 17, 2019 -

Freeway Chevrolet responded

Thank you for your review. We are happy to hear about the positive experience and your continued loyalty. As you already know, we are here for you when you need us please feel free to reach out. Your Friends at Freeway Chevrolet

November 30, 2018

Great Service! Thanks to Craig and Roger. Every experience I have with the service dept. has been exceptionally good! They really go out of their way to do a great More

by Bryan R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hartmann, Roger Young
Dec 07, 2018 -

Freeway Chevrolet responded

Thank you for the 5-stars! Both Craig and Roger thank you for your kind words and are always here for your automotive needs. We appreciate you taking the time to share your experience, and we hope to serve you again. Your Friends at Freeway Chevrolet

September 23, 2018

Worst Customer Service. Didn't even try to help pretty much just made us feel horrible. The finance guy was awful and rude with another salesman our saleswoman was unprofessional. We had negative vibes on More

by Mz Johnson
Recommend Dealer
No
Employees Worked With
Other Employees : Danielle, finance guy and some other rude man
Sep 24, 2018 -

Freeway Chevrolet responded

Hello Jayne, We apologize for our people making you feel this way. We must always be professional and courteous. We definitely failed and must do a better job. Good luck with your new vehicle and thank you for bringing this to our attention. Mike Cook, GM

September 06, 2018

Honored their warranty on dealer installed tint I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. A More

by Gary from Chandler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Pool
Mar 26, 2020 -

Freeway Chevrolet responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Freeway Chevrolet

August 29, 2018

Calvin Turner - salesman highly recommended. Calvin did a fantastic job providing us with tags exact car we were looking for. He was thorough, knowledgeable, and attentive. Most importantly, he w More

by Mark L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Turner
Mar 26, 2020 -

Freeway Chevrolet responded

Thank you for your 5-star review! We greatly appreciate your business and we are happy to hear your positive feedback! Your Friends at Freeway Chevrolet

August 28, 2018

Buy a truck I had a very good expereince at Freeway Chevy. The Sales person was Danille who showed me everything about the truck. She worked hard to get me in the More

by Sam 147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danille, Micheal Broadway
Mar 26, 2020 -

Freeway Chevrolet responded

Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Let us know if we can ever be of service. Your Friends at Freeway Chevrolet

August 28, 2018

Beware I want everyone in Arizona to know that Freeway Chevrolet is very unprofessional!!!! My cousin was under the impression that she was walking away wit More

by Vallida7
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry
Aug 29, 2018 -

Freeway Chevrolet responded

Hello and thank you for bringing this to our attention. We apologize for your experience and we are putting steps in place to eliminate these mistakes going forward. When we are unable to get a customer financed, it is always unfortunate and we do not need to make matters worse by being indifferent. Freeway earned this review and it is certainly not a reflection on Chevrolet. Once again, we apologize for the actions of the few people involved and we wish you the best going forward. Mike Cook, GM

August 11, 2018

Best body shop I took my 2003 SSR to have some body work on my driver's door.This vehicle is no longer made since 2006. MNGR. Brain and his crew managed to find a do More

by Benzman0317$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alien
Aug 17, 2018 -

Freeway Chevrolet responded

Hello Benzman! Thank you so much for the awesome review! I am glad we were able to rise to the challenge and we appreciate your business! Mike Cook, GM

August 05, 2018

xxxx and unethical, bait and switch Avoid this olace. Looking to max their points and won’t stop at greed. Errors in contract and sales rep deliberately jeopardized my safety system by More

by FreewayChevySucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Freeway Chevrolet responded

Hello, Thank you for giving us an opportunity to respond. I would like to look into your issue to see how we can do better in the future; however, with the current information, I cannot do so. If you wish to discuss your situation further please reach me by email at MikeCook@freewaychevrolet.com. Mike Cook General Manager

July 25, 2018

Master Cylinder fixed right the first time. Great service! My master cylinder was about to fail and they were able to fix it on the spot for my 2006 Silverado. I am really glad I took my truck t More

by Mountain Biker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Cashier, Lot Attendant
Aug 10, 2018 -

Freeway Chevrolet responded

Hello Mountain Biker, thank you for this awesome review. I’m glad you got to experience our service department. We take great pride in taking care of our customers and in a timely manner. We hope to be your servicing dealer for years to come. Lonny Ulibarri, Service Director

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