Freeway Chevrolet

From the start, the sales person approched us, he was courteous, knowledgeable and very friendly. And most importantly he listened to what we were looking for - vehicle, size, color and price. He let u courteous, knowledgeable and very friendly. And most importantly he listened to what we were looking for - vehicle, size, color and price. He let us tell him what we wanted, and he delivered exactly what we asked for. Dwayne offered us all the information that we needed to make our final decision. Even the finance person, Jay, was great. We are very happy with the experience we had Freeway Chevrolet and would gladly recommend it to our friends and family. More

My wife and I met with Brian Banks to buy a used Hyundai. Everything was set up ahead of time and we just had to make a final decision. Brian had the car ready for us when we arrived, a few minutes early f Everything was set up ahead of time and we just had to make a final decision. Brian had the car ready for us when we arrived, a few minutes early for our scheduled appointment, and we were able to examine it and test drive without being chased around the lot. We decided to buy, signed the paperwork and drove off the lot in less than two hours. This was the most pleasant car buying experience I have ever had and would definitely recommend dealing with Brian to anyone who needs a car. More

I came in to Freeway Chevrolet to see about trading in my wifes Pontiac Torrent for a new Traverse, that deal did not work out but I did not give up on them. They helped me trade in my leased Pontiac Grand P wifes Pontiac Torrent for a new Traverse, that deal did not work out but I did not give up on them. They helped me trade in my leased Pontiac Grand Prix and get into a 2009 Hyundai Sonota Limited Edition. The employees were helpful, cheerful, and hard working. More

Aaron Berger at Freeway Chevy turned having my husband’s baby (his car) declared a total loss into a positive experience. My husband had found the perfect car online at Freeway Chevy but unfortunately it h baby (his car) declared a total loss into a positive experience. My husband had found the perfect car online at Freeway Chevy but unfortunately it had already sold. Aaron later contacted us to advise the other deal fell through and it was still available. We called Aaron as soon as we heard the news and explained our situation. Since this was “the car” Aaron went out of his way to make sure we secured the car that night. From this point on I was sold on Aaron’s outstanding customer service…..Since we were not able to get into the dealership that evening, we submitted the application online. Aaron went back to the office (he had already left for the day) to pull the application and get things going. He inspected the car while we were on the phone to tell us about any chips, scratches, etc. We put a deposit down. The next morning, Aaron drove the car to my husband’s office so he could actually see it. We were in later that day to finalize the deal. While at the dealership to sign the papers the process was quick and haggle free – Aaron had already done the prep work and had gotten answers to all of our questions. By the time Aaron was done showing us around the facility, Finance was ready for us to sign the papers. Aaron has broken the car salesman stereotype in our minds. THANK YOU Aaron and the Freeway Chevy team for making this such a positive experience….I also wanted to note – It’s now been just over 1 month since we made the purchase and Aaron’s great service has continued. He is still just as prompt and quick to reply to my emails and calls as he was when he was selling us the car. More

If you're looking to buy a vehicle go to Freeway Chevrolet and ask for Dennis. He made the purchase of buying our new car a great experience as he pointed out the features of the vehicles on the lo Chevrolet and ask for Dennis. He made the purchase of buying our new car a great experience as he pointed out the features of the vehicles on the lot. When the negotiations for the Malibu we picked out were in process, Dennis had already adopted us not just as customers but family and got us a great price on our purchase. We had to go back and buy another Malibu, love than car. PS the whole staff was great! More

I was looking for a new car and, after weeks of phone tag with numerous dealers closer to my home, I stumbled across a listing for the exact car I was looking for at a dealer down in Chandler Arizona. I sen with numerous dealers closer to my home, I stumbled across a listing for the exact car I was looking for at a dealer down in Chandler Arizona. I sent an email to them asking about the car and within an hour, not days like the other dealers, I had a response from Court. We "talked" briefly by email and then I went down there to see the car. Court went out of his way to make sure I was comfortable, got me some coffee, sat me down and talked about the car and what I was looking for specifically. There was no pressure, he made me feel like I was his only customer and his sole purpose at work was to be there to provide for my needs. This was not your normal "fake" customer appreciation. We laughed and shared personal life stories while discussing my possible future purchase. It was like hanging out with a friend for the afternoon. By the end of the evening I had found the exact car I was looking for and to make it even better, the car we found for me was a 2010 but was used with only 1,700 miles on it. I got the exact car I wanted and due to the fact they had one that was slightly used I ended up saving thousands of dollars on the cost. The car was immaculate. Even though it was already clean and ready to go Freeway Chevrolet took the car again and cleaned it up inside and out and put some fuel in it so I could enjoy driving it home without having to stop and get gas. The finance department took half the time that the other dealers I have worked with in the past with car purchases, they got the approvals and the paperwork was rushed through the processing (or at least felt like it). I didnt have to spend 7 hours sitting in a waiting room while paperwork was drawn up. I was escorted around, shown the dealership, offered refreshments, shown features on the car, receiving personal attention the whole time as if I were the only customer they had all day (which was definitely not true, they were busy and I see why. They go way out of their way to make the customer feel special). When we finished all the paperwork we found that I required a signature from my Wife who was not present due to other commitments. At this point it would have been easy for them to just tell me that they will hold the car until I could come back with her to sign the paper. To my amazement and pleasure, Court did the absolute opposite. Court made arrangements to meet me at MY HOUSE with the paper needing the signature. I live almost an hour away from the dealership and for him to give up his time to drive all that way to save me from having to do a round trip just reinforced how special the company and Court see their customers. Overall it was an amazing experience and I will not go to any other dealer ever again. Just to show a quick comparison, I recieved my original contact from Court within an hour of my inquiry. I have had the car almost 3 weeks now and just now recieved a call from 2 other dealerships in town that I had emailed the exact same time I contacted Freeway Chevrolet. 3 weeks to get back to a potential customer is not customer service. Freeway Chevrolet, and Court Johansson in particular, is what customer appreciation and service is all about. More

Was very pleased with the ability to handle my purchase through emails and some phone calls. I hate all the dickering when you show up at a dealership. This way was much more pleasant. Aaron got me exac through emails and some phone calls. I hate all the dickering when you show up at a dealership. This way was much more pleasant. Aaron got me exactly what I wanted and when I showed up at the dealership everything was ready to go!!! Thank Rod More

Brian was a great salesman. He worked with me very patiently. I had not bought a new car in 15 years and he ran over all the various options of the two cars I was interested in in great detail, so muc patiently. I had not bought a new car in 15 years and he ran over all the various options of the two cars I was interested in in great detail, so much so that I have not yet had to look at the manual of the Cobalt I purchased. Sales and dealerships and customer service is way different now than what it was back when I purchased my last car "a decade and a half ago" as Brian put it. I'm so completely satisfied with the entire experience and my car that I am not even upset or concerned that a recall was announced on it by GM last night. I like to buy American. More

Through either a computer glitch or a mistake on my part, my rating for Dennis showed up as only satisfactory. This a complete injustice as Dennis did everything he could to make my experience pleasant. He n my rating for Dennis showed up as only satisfactory. This a complete injustice as Dennis did everything he could to make my experience pleasant. He not only is my future salesman of choice but has become a friend. I highly recommend this professional to any one looking to buy a new or used car from him and Freeway Chevrolet. More

I had the most pleasant experience at Freeway Chevrolet. I has utilized their internet site and set up a date to view and test drive the vechile. Court Johansson was very professional and has a wonderful p I has utilized their internet site and set up a date to view and test drive the vechile. Court Johansson was very professional and has a wonderful personality. I bought the vechile and he did an exceptional job. I am very pleased with my car and will be referring others to Court at Freeway Chevrolet. Darlene Rowlands More