Freeman Toyota - Service Center

Excellent service, Santos Flores is very professional. Very happy with the help i received. i will continue to bring my truck for service at freeman Very happy with the help i received. i will continue to bring my truck for service at freeman More

Oil change prices really increasing by a great amount. Oil change before this last one, the plug was not tightened and I ended up with large oil spot on driveway. This last time no oil change sticker on Oil change before this last one, the plug was not tightened and I ended up with large oil spot on driveway. This last time no oil change sticker on window all this for more money...mmmm what's going on at my fav dealership. Very disappointing! Sure miss Desmond Adger...best of best ever! More

Everyone is always so helpful. Always a good experience when I come in. Nothing bad to say. Freeman is the only place I will take my car. when I come in. Nothing bad to say. Freeman is the only place I will take my car. More

Juan is a great help with all parts related needs. He is always very friendly and is very knowledgeable about any model of Toyota. He is a great person to work with and I highly recommend this dealership always very friendly and is very knowledgeable about any model of Toyota. He is a great person to work with and I highly recommend this dealership More

SERVICE DEPT/SERVICEDEPT MANAGER SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO GET THAT DONE, MANAGER IN SERVICE REFUSES TO FIX IT, BUT HE WANTED ME TO PAY FOR SOMETHING HIS TECHNICIAN FORGOT TO BEGIN WITH! I WILL NEVER GO BACK HERE FOR ANY RECALLS EVER AGAIN OR ANY SERVICE REPAIRS. I WAS CONSIDERING BUYING A NEW VEHICLE, WILL .NEVER GO TO FREEMAN TOYOTA FOR A NEW VEHICLE OR ANY REPAIRS. More

Bad service. Falsely report repairs to car fax. Overall one of the worst experiences I have had with a dealership. I would avoid going to purchase a vehicle here. one of the worst experiences I have had with a dealership. I would avoid going to purchase a vehicle here. More

Good But Not Great My wife bought a 4Runner here many years ago. When it was time for me to get a new car, we decided to go Freeman. The salesmen were polite, honest, an My wife bought a 4Runner here many years ago. When it was time for me to get a new car, we decided to go Freeman. The salesmen were polite, honest, and easy to work with. The one big complaint I have with sales is that the process took a little longer (JB said that was his first week working there.) They also forgot to put the temporary tags on the vehicle. Other than that, the sales process at Freeman is relatively hassle free and easy. My issue is with the finance department. Brandon said we HAD to finance through toyota and that he had absolutely no control over the APR. THAT IS A LIE. The guys in the finance department are paid on commission for how much APR you receive. I told him I could finance and get a lower APR through my insurance company. He told me I would have to wait until after he sets everything up. Brandon lied telling me I had to finance through Toyota with a higher APR (over 5%) I know this for a fact because they use EECU and I logged into my account and saw that I could finance a vehicle with an APR that is significantly less than what Brandon said was "fixed and regulated by the government, which I have no control over." Walk out of this place is the finance people give you crap. If you go to used cars, ask to see Alvin. That guy is awesome. He remembered my wife from years ago and somehow remember what vehicle he sold her. While we were sitting and waiting on JB, Alvin came over just to say hi and ask how we were doing (not with the sale but in general) More