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Freeman Toyota - Service Center

Hurst, TX

4.6
5,683 Reviews

5,683 Reviews of Freeman Toyota - Service Center

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March 06, 2021

while waiting for my wife's Camry to be serviced, i was looking at the new models on the showroom floor. Brandon Nabors from the finance dept. took time to answer several of my questions about the new hybr More

by kmking1160
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Routine oil change and replacement of cabin and engine air filters. Special request for also checking wheel alignment and battery life status. Thanks to the service techs for their great work. Sydney , Se More

by G.ROBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 05, 2021

Worked with me on trying to resolve the unknown / unexplainable computer issues that I was having with my 2020 Camry after the below freezing weather of 2021. More

by SHARON Greenaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Flores, Santos Flores
March 05, 2021

It's my favorite. I can always count on my representative to give me the best service and speedy. Tim was great...a real professional. More

by LINDA.ROLLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

thank you for being there and for an exceptional service, it is always a pleasure to visit your Service Center whether I made prior appointment or not, still Sydney would accommodate me when ever I am there More

by RDAUD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 05, 2021

Well looked at. Good care of my car. My car was maintained well by the dealer. I will recommend to my friends. I will take my car in the future. More

by M.Veeravagu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
March 05, 2021

Great Service! On time and quick. Thank you. Everything from checking in to checking out went smooth. Could not ask from better service. Thanks again ! More

by GATORWESTBROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
March 04, 2021

Service was performed on time and as scheduled. My vehicle war returned to me freshly washed and looking great. I look forward to future visits for service and the purchase of my next Toyota vehicle. More

by Joebregar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team.. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Our family has bought or leased many vehicles from Freeman over the last 10 years. We keep coming back because of how we are treated from point of sale through the year to year service provided. More

by JOHN.CERAMI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

4.5 Service department was friendly and informative. Kept us up to date on the timing and repairs. Had to wait for parts, otherwise would have given a 5. We will be back. More

by DLAMBERT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

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