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Freeman Toyota - Service Center

Hurst, TX

4.6
5,503 Reviews

5,503 Reviews of Freeman Toyota - Service Center

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March 19, 2021

I’ve already written a review & sent it in. My service agent was average. The man who brought my car out didn’t practice Covid protocols. He didn’t wipe my car down after touching everything on inside. More

by SWARDSING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Steve Curry makes the difference between a business and a personal satisfaction of excellent service! He makes sure to get out the best product at a reasonable time and price! More

by JUAN.LAZCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Steve Curry. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 18, 2021

My new friend Larken was the best!He worked a deal I My new friend Larken was the best! He worked a deal I could not pass up! Hard worker and dedicated. Our 6th vehicle from Freeman Toyota. More

by animalspo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larkin Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Fro making my appointment to picking up my car, all aspects were handled professionally. Malorie did a good job of keeping me informed of recommended repairs, and setting me up with a loaner car. I fee More

by CRUSNOK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Waiting room clean and quiet, conveniently with coffee hot tea. Quick service with smile always on lady face. So I like this place and trust. More

by nguyejq1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 18, 2021

Professional and Friendly staff. Detailed response to my questions. Clean customer areas and restrooms. My car was washed and looked better than when I arrived. More

by GSPINELLA165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
March 18, 2021

Courteous, prompt, affordable and friendly service department. Thanks to all and Sergio for managing my service and inspection on my 2017 Rav 4 Toyota. Thanks More

by CHATTYPATTYABQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receiving tech and checkout desk clerk, Sergio Diaz
March 18, 2021

Fast service and friendly people , wish the construction out front wasn’t there. Waiting area very nice and clean. Appreciate the refreshments , having doughnuts would have been a nice plus!! More

by SSHAW68199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
March 18, 2021

Very good service, good communication with the customer. I have purchased several Toyota from Freeman. Always a good experience. Recommendations provided for your vehicles always given and with no pressu More

by gerrymaldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

They told me it would take an hour and it did. Kudos to your honest employees. I left $130 of lottery tickets in my vehicle and they were still there when I got it back. Kudos again to your honest employ More

by DDANCINGBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember but he was VERY nice.
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