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Freeman Toyota - Service Center

Hurst, TX

4.6
5,458 Reviews

5,459 Reviews of Freeman Toyota - Service Center

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April 05, 2021

Hit a curb and damaged wheel. I thought it would need to be replaced. They were able to repair the wheel for much lower than I thought More

by Rlseba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

Great service always from a great company that values clusters as well as keeping customers always...greatly appreciate going without appointments and always getting worked right on in More

by bn6944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
April 02, 2021

This was the worst experience that I have had at Freeman. Normally I would say that they are very good but this time was a complete shambles. Called to make a booking and got put on hold about 5 times, no jo More

by ALASTAIR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Haley Shortnacy
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

My service rep was great and the service was completed in a timely session. I was impressed how smooth the process was and the availability of vending machines More

by RBANGS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallory
April 02, 2021

Great service department. Great employees and work always done in a timely manner. Never recommends unnecessary work. They go out of their way to make the time spent there pleasant More

by Soccerr1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I had a ruined tire. It turnedout to be under warranty. Got new tire and my whole care checked without my asking for it. Thank you. More

by THYLISCHAMBLESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Flores
April 01, 2021

Service was great. The dealer needs to fix the website. Service was great. The dealer needs to fix the website. Does not work. Would be nice to book appointments and keep up with my service. More

by JEFF.A.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
April 01, 2021

It was easy to schedule my service on line, I was greeted immediately with professionalism. This was for routine maintenance and completed in a timely manner Here at Freeman Toyota I Always receive EXCELLEN More

by GEMAGM19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
April 01, 2021

I got there about 45 minutes earlier than my appointment but was excepted anyway without hassle. I was greeted and processed I a got sly manner. More

by ARTHUR.ZAMORA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Mallory was awesome but I was a little surprised that when I pulled in for my schedule appointment, my name did not appear on the screen like before. Also, the rep was nice enough to tell me how much my More

by NANCY.ESPOSITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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