Freeman Toyota - Service Center

Great service from Mallory Williams! Quickly booked my appointment and service was completed 100%! Always professional and top notch at customer service! Thank you Mallory! appointment and service was completed 100%! Always professional and top notch at customer service! Thank you Mallory! More

Great service department and ALL the team was very pleasant. I take all my vehicles here cause of how great everyone is. You have a great team! pleasant. I take all my vehicles here cause of how great everyone is. You have a great team! More

No appointment, got me service, in two hours, great price , I always see Sydney, but Jeffrey , was very helpful, on the time , when they would squeeze me in with no appointment , I always see Sydney, but Jeffrey , was very helpful, on the time , when they would squeeze me in with no appointment More

Car service was great, shuttle service was awful. I waited 1 hour and 20 minutes, the shuttle driver said he was not the regular driver who he had relieved for lunch. When the driver came to get us he waited 1 hour and 20 minutes, the shuttle driver said he was not the regular driver who he had relieved for lunch. When the driver came to get us he only called 2 names, he did not ask if anyone was waiting for a ride. After we left he had to get gas, and on the way to drop me off he got a call from a customer that had been missed who had been waiting for a ride for over 2 hours. The driver had done nothing to make people aware he was the shuttle driver. He only called 2 names, missed the third person. More

Excellent as always, the Service Dept. is quick and very good at taking care of my 4Runner. That's why I drive from McKinney to have my car serviced at Freeman !! good at taking care of my 4Runner. That's why I drive from McKinney to have my car serviced at Freeman !! More

Called twice for service dept. First time, 10-12 rings. Male voice answers phone to stop it from ringing. Service Please. No answer at service. Hung up. Waited about 10-15 minutes. Tried again. Yes, so Male voice answers phone to stop it from ringing. Service Please. No answer at service. Hung up. Waited about 10-15 minutes. Tried again. Yes, someone picked up. Service Please. No answer at service. Hung up. Drove to dealership. Waited, waited. Finally a great service person checks me in. The service work on my Tacoma was good. Thank You. More

I have been a customer of Freeman since 2008. The 2019 Tundra is the 6th one I've had since then. You contact me to do the repurchase plan so you can resale my used ones. Everything about Freeman has been Tundra is the 6th one I've had since then. You contact me to do the repurchase plan so you can resale my used ones. Everything about Freeman has been very good and i wouldn't go any other place. More

It was a great experience, fast turnaround and friendly service. Work performed to my car was completed as expected with no surprises of additional needed work. service. Work performed to my car was completed as expected with no surprises of additional needed work. More

Easy check in-short wait timeTime estimate for work on Easy check in-short wait time Time estimate for work on target Friendly staff Comfortable waiting area Easy touch free check out Cost was as es Easy check in-short wait time Time estimate for work on target Friendly staff Comfortable waiting area Easy touch free check out Cost was as estimated More

Edwin, my service advisor, was awesome! I saved his name and number in my phone and will use him again next time! I appreciate his honesty and recommendations. and number in my phone and will use him again next time! I appreciate his honesty and recommendations. More