Freeman Toyota - Service Center

This dealership has always treated me fairly with friendly service department personnel. I've never had a problem and I usually waited for my vehicle. friendly service department personnel. I've never had a problem and I usually waited for my vehicle. More

Everything was great! They were very courteous and took care of everything I needed! They even washed my car. Santos I the best! Always takes good care of me! care of everything I needed! They even washed my car. Santos I the best! Always takes good care of me! More

Awesome, very professional and always early with completion of their service. The technicians met me at door, checked off things needed to be done. More important completed with time to spare and w completion of their service. The technicians met me at door, checked off things needed to be done. More important completed with time to spare and washed my car More

Excellent and friendly service!!!! This was a recall repair. They thought it could take several hours and provided me with a loaner car. I really appreciated this!!! repair. They thought it could take several hours and provided me with a loaner car. I really appreciated this!!! More

Freeman Toyota takes such good care of their customers. The service department is amazing. They are efficient and accommodating. I will continue to do business with them! The service department is amazing. They are efficient and accommodating. I will continue to do business with them! More

For years our service guy was attentive and knew us, but in the last 2 years each time there has been different service representatives, but the service has continued to be very good. in the last 2 years each time there has been different service representatives, but the service has continued to be very good. More

I am very happy with m,y results. The team was Amazing and I am very happy with the service. Much appreciated~ Thanks! Larry Finch and I am very happy with the service. Much appreciated~ Thanks! Larry Finch More

I am pleased with my experience at Freeman Toyota Service Department. Sergio was very friendly and professional. The waiting area was clean and comfortable and the work was completed sooner than I expected. Department. Sergio was very friendly and professional. The waiting area was clean and comfortable and the work was completed sooner than I expected. More

Friendly clean setting space for safetyWash van every Friendly clean setting space for safety Wash van every time I get it serviced easy to schedule appointments pricing good free popcorn free coffee 3 t Friendly clean setting space for safety Wash van every time I get it serviced easy to schedule appointments pricing good free popcorn free coffee 3 tvs More

When I drove up I met with Ryan I told him I needed oil change and I want him to tell the mechanic to check my brakes. I told him it was shaking every time I hit the brakes, without checking he right away change and I want him to tell the mechanic to check my brakes. I told him it was shaking every time I hit the brakes, without checking he right away shock me it will be $245.00 and it will take 3 hrs. I said no I want it checked. I decide to change from the service rep to Malorie. I am a frequent customer and Malorie took over and told me the problem. I love her customer service. But Ryan treated me like if I was a women that didn’t know about cars. I did not like that welcoming. Ryan has to hear the customer and let the mechanic tell him what is wrong with car. Don’t Assume! I hope this welcoming changes. I have been going to Freeman Toyota since I moved to Texas for about 22yrs. I have always purchase all my cars and my family from Freeman Toyota, i love the customer service Igor everything at Freeman Toyota. I hope this message help Freeman Toyota train their employees better. More