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Freeman Toyota - Service Center

Hurst, TX

4.6
5,755 Reviews

5,758 Reviews of Freeman Toyota - Service Center

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September 09, 2021

Had my first maintenance done. I waited and completed in 45 minutes and the truck was washed. Very professional and courteous treatment. Purchased my car from Amber and she was both professional and courte More

by TFELSENTHAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

I went in for a routine oil change. Left the dealership and the next day noticed a huge oil spot under my vehicle when I left work. Took it back to the dealership and they said they put the wrong oil filte More

by BILLALBA75
Customer Service
Recommend Dealer
No
Employees Worked With
Charlene Gee
September 07, 2021

MR Desmond was exceptional in assisting my needs. Very thorough and polite I will definitely be back and I will be referring this dealershipto friends More

by Marilyn Sheppard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 07, 2021

Excellent customer service. Tim Farrand has been my service rep for 8 years and 2 vehicles and has always taken care of me. When I sold my Tundra after 5 years and 100k miles the Carfax had 4 pages of More

by RVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Definitely Sydney knows her position, extremally knowledgeable and polite. She booked the appointment and I was out prompt with no delays. I will be coming back for the next service. More

by POLO1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
September 06, 2021

Excellent customer service. Charlene Gee was great - explained work that needed to be done and pricing. Wait time for maintenance service and parts replacement was reasonable. Wait area was clean and co More

by MJESTELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
September 04, 2021

Excellent customer service by service rep and designated mechanic completed the updates quickly and in order. Check out was easy and friendly. Did miss the popcorn machine More

by FRILOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
September 04, 2021

Appointment was made and booked quickly. Quick and fast warranty work. My speaker rattle is fixed. Desmond was great. Best dealer experience that I’ve ever had in service. More

by JASONG712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 03, 2021

Excellent service and customer attention. Excellent service and customer attention. Santos Flores, service writer, listens to what you’re saying. The service technicians More

by ii151301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Flores
September 03, 2021

Provided good service. The dealership has a comfortable wait area. I was kept informed as to what was being done and how long it would take. More

by CBGEORGE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
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