Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,157 Reviews

5,157 Reviews of Freeman Toyota - Service Center

Sort by
March 08, 2021

Mallory is very helpful and knowledgeable.Treat always with respect and smile. Calls and explain what all was repaired and recommend about the future maintenance. More

by SHAJIJIJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Malorie provided the most oustanding customer experience. She was professional, prompt, courteous and relieved my stress on the initial call. The follow-up and personal attention I received from Malorie wa More

by Trend1.cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

time and time again your service department delivers excellent service, and my experiences with Tim Farrand helping resolve my service issues has always been great. More

by TUNERR
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

They have good prices and great customer service. Super fast attending and they always look for your interest. Need a new car? Freeman Toyota is your dealership. More

by carlosriverasoto94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zaher
March 06, 2021

while waiting for my wife's Camry to be serviced, i was looking at the new models on the showroom floor. Brandon Nabors from the finance dept. took time to answer several of my questions about the new hybr More

by kmking1160
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Well looked at. Good care of my car. My car was maintained well by the dealer. I will recommend to my friends. I will take my car in the future. More

by M.Veeravagu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
March 05, 2021

Great Service! On time and quick. Thank you. Everything from checking in to checking out went smooth. Could not ask from better service. Thanks again ! More

by GATORWESTBROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
March 05, 2021

Routine oil change and replacement of cabin and engine air filters. Special request for also checking wheel alignment and battery life status. Thanks to the service techs for their great work. Sydney , Se More

by G.ROBERTSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 04, 2021

This dealership honored its commitment which was provided pre-pandemic. Great reliable service and a friendly staff. I was even provided a ride to a local restaurant while I waited. More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

4.5 Service department was friendly and informative. Kept us up to date on the timing and repairs. Had to wait for parts, otherwise would have given a 5. We will be back. More

by DLAMBERT12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

...
504
...