Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,258 Reviews

5,258 Reviews of Freeman Toyota - Service Center

Sort by
April 16, 2021

Great service department and ALL the team was very pleasant. I take all my vehicles here cause of how great everyone is. You have a great team! More

by cbarron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

No appointment, got me service, in two hours, great price , I always see Sydney, but Jeffrey , was very helpful, on the time , when they would squeeze me in with no appointment More

by Jumbo5003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby, Jeffrey Carver
April 16, 2021

Car service was great, shuttle service was awful. I waited 1 hour and 20 minutes, the shuttle driver said he was not the regular driver who he had relieved for lunch. When the driver came to get us he More

by 1MFMATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Excellent as always, the Service Dept. is quick and very good at taking care of my 4Runner. That's why I drive from McKinney to have my car serviced at Freeman !! More

by TKEEFER24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
April 15, 2021

Called twice for service dept. First time, 10-12 rings. Male voice answers phone to stop it from ringing. Service Please. No answer at service. Hung up. Waited about 10-15 minutes. Tried again. Yes, so More

by JIMKELLY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know employees I worked with.
April 14, 2021

I have been a customer of Freeman since 2008. The 2019 Tundra is the 6th one I've had since then. You contact me to do the repurchase plan so you can resale my used ones. Everything about Freeman has been More

by JMDCONSULTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

It was a great experience, fast turnaround and friendly service. Work performed to my car was completed as expected with no surprises of additional needed work. More

by cbarron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Easy check in-short wait timeTime estimate for work on Easy check in-short wait time Time estimate for work on target Friendly staff Comfortable waiting area Easy touch free check out Cost was as es More

by MAUREEN8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
April 14, 2021

Edwin, my service advisor, was awesome! I saved his name and number in my phone and will use him again next time! I appreciate his honesty and recommendations. More

by Larsen3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Flores
April 13, 2021

Service was prompt and efficient. The greeting and sign in process was courteous and on time. Service advisor related relevant and important information and set up a future appointment. More

by SAMCKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
...
500
...