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Freeman Toyota - Service Center

Hurst, TX

4.6
5,258 Reviews

5,258 Reviews of Freeman Toyota - Service Center

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April 22, 2021

Jeff helped me from the moment I drove into service drive with such professionalism. I appreciated Jeff’s continual calls to let me know what was going on. More

by DKAYWINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
April 22, 2021

Our first visit was seamless. Very impressed with the system/structure they have in place when you arrive!! We were told an hour and it was an hour. More

by DGRIMES6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey ?
April 22, 2021

Always great service. Fast and efficient. The service personnel are always right on top of what you need. Gladly recommend them to everyone who needs service. More

by BBG3816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 22, 2021

This portion of your survey should be optional. I don’t feel it’s necessary for me to have to come up with a minimum of 25 words for a survey that really doesn’t require any more than making the selections More

by MEYOUNG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larkin Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I have and will continue to bring my RAV-4 to Freeman Toyota to be serviced. I appreciate the honesty and professionalism every time I go there. I am extremely happy. More

by KARINSILVERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ramsey, Santos Flores
April 21, 2021

Was very satisfied with my visit, De'vante is very good Was very satisfied with my visit, De'vante is very good with customer, always greet with a smile and take care of your needs. Very gracious! More

by cathyannellis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
April 21, 2021

Toyota is only looking for their benefit in save money not what best for their customer. It is crazy that i will drive one year without any oil change, i regrets why i bought the service package during cl More

by MEHER075
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager is full of excused
Apr 28, 2021 -

Freeman Toyota responded

The reality most cars today do not require oil changes as frequently as they did in the past. It is due to the technology in the cars and the oil used in them. These advances reduce emissions , improve fuel economy and reduce the cost of maintenance to the consumer not the manufacturer. All this is published in the maintenance guide that is given at purchase and a supplement is mailed out whenever vehicle is purchased and should arrive 30 days after purchase. Tom Caranci 817-287-5255

April 21, 2021

Everything was good. Service was done quickly and at a good price. Everyone was polite and professional. job was done well and we will be back for service again. More

by GEVERETT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I always bring my Toyota's to Freeman for service. Steve Curry is a true professional. He makes sure that I am kept informed and takes care of all my needs. A real pleasure to have someone who knows my vehi More

by AUBRYMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

as usual Sydney did an excellent job as she promised, it always a pleasure to be served by Sydney, I appreciate her professionalism and her helpful tendency, she always make me feel that I am a very importa More

by RDAUD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
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