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Freeman Toyota - Service Center

Hurst, TX

4.6
5,562 Reviews

5,562 Reviews of Freeman Toyota - Service Center

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August 13, 2021

The work was thorough and it took just under an hour. I have dealt with a number of people at Freeman Toyota and there is a high degree of professionalism among them. Good job! My adviser is Santos Flore More

by KENMARX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
August 12, 2021

As busy as this dealership was they manage to get me out about 45 minutes And they did a great job on my car Everyone was very friendly and helpful thank you Freeman Toyota More

by steveinscore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Flores
August 12, 2021

Had a nail in my tire. Showed up with out an appointment. They took me right in. They had me out in less than an hour. They are always friendly and are always ready to answer questions. I couldn't be any hap More

by KITT20032001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
August 12, 2021

They need to explain the 61.20 miscellaneous shop fee on bill that they charged. They need to break it down on the paper work. More

by OUTDOORSMAN58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Desmond Adger
August 12, 2021

Great service! Got me in and out in less that 30 minutes. I was surprised when the service advisor came to me and said you're ready to go! My 2nd Toyota Tacoma from Freeman. More

by JOHN@JOHNSULLIVANTX.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
August 12, 2021

Great and friendly service informed me about some other details my truck would be needing soon, even though it's a bit of a drive for me it is worth it to keep coming back here for my service needs More

by Angel O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Very good service and advice given for continued maintenance. They kept me up to date on a delay while I waited. I will be back. More

by Lindamc0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Great service and nice employees. I have been coming here for years and I’ve noticed the nice updates to the dealership aesthetically. The bathrooms look very nice. I also like the digital monitor that greet More

by MONALKURTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Laird, De'vante Washingon, Desmond Adger
August 11, 2021

They did what was expected in the time that they said it would take and returned my car looking better than it did when it went it! Thank you! More

by CANDYLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
August 11, 2021

My service advisor Malorie always keeps me informed of what is going on with my vehicle. The waiting area is nice with a great selection of drinks and coffee. Easy to schedule snd they get you in and ou More

by cecil.martin1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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