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4,961 Reviews of Freeman Toyota - Service Center
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February 17, 2021
Outstanding service department. Always greeted with a smile and when service is complete, with a thank you. Mallorie Williams is exceptional! Have great confidence if she recommends addition service smile and when service is complete, with a thank you. Mallorie Williams is exceptional! Have great confidence if she recommends addition services, they are truly needed. She is very trustworthy. She follows up with experts on staff if she is not certain and then quickly calls back with correct answer. More
by CLHAZEL
Verified CustomerEmployees Worked With
February 17, 2021
Always a good experience. Service Advisor was very informative and kept me posted. I have always had a good experience at Freeman Toyota and will likely buy my next Toyota there. informative and kept me posted. I have always had a good experience at Freeman Toyota and will likely buy my next Toyota there. More
by GBI3
February 17, 2021
thorough but very poor customer communication. I had to continually call for updates and was either on hold or was never able to reach Daniel and had to try again to call at a later time. continually call for updates and was either on hold or was never able to reach Daniel and had to try again to call at a later time. More
by FROGRN2000
Employees Worked With
daniel
February 17, 2021
Everyone is always so helpful. Always a good experience when I come in. Nothing bad to say. Freeman is the only place I will take my car. when I come in. Nothing bad to say. Freeman is the only place I will take my car. More
by MARIEGREG83
February 14, 2021
Juan is a great help with all parts related needs. He is always very friendly and is very knowledgeable about any model of Toyota. He is a great person to work with and I highly recommend this dealership always very friendly and is very knowledgeable about any model of Toyota. He is a great person to work with and I highly recommend this dealership More
by Erin Mason
Employees Worked With
February 08, 2021
I took my Lexus here for service. It was my first time at this dealership. I was greeted by Tim. He was very thorough and listened to my concerns. He called later to advise me a resolution to my issue. It wa this dealership. I was greeted by Tim. He was very thorough and listened to my concerns. He called later to advise me a resolution to my issue. It was less than I thought it might be and fixed my problem. I called in to check on tge car and spoke to Elizabeth, she too was very professional. Everyone there was so nice. I will come back in the future. More
by MFUSS1
February 04, 2021
Freeman Toyota is a Fantastic Dealership. I am Leasing a New 2021 Toyota. I got a wonderful deal. Buy from Mr. JB Greer a wonderful Salesman. JB is very understanding to your needs, he sure was with mine. New 2021 Toyota. I got a wonderful deal. Buy from Mr. JB Greer a wonderful Salesman. JB is very understanding to your needs, he sure was with mine. He can sell you a new or used car or truck and you will always understand the process. Matt Tiemann is the Freeman Toyota GUY this gentleman is a outstanding. Matt will explain any questions you have regarding the cost of your car or truck you will buy. I promise you don't be afraid to ask any question, you will get a strait answer. One other person i want to mention is Mark Duron being a great customer service person. My Truck is to arrive at Freeman on Sunday 14th, I know I trust JB and Matt will have it ready to go when the dealership opens Monday morning Feb. 15. Deen these gentleman are great employees. Best Regards, John.J McCann III More
by John M
Employees Worked With
JB GREER Matt TIEMANN MARK Duron
January 22, 2021
Excellent service by the service staff. Davin took me home after dropping car off at service. Even tho I know he didn’t have too. Even picked me back up afterwards. Will be coming back again because of t home after dropping car off at service. Even tho I know he didn’t have too. Even picked me back up afterwards. Will be coming back again because of this man. Thanks for the hospitality More
by DavinWas the best !! - Ellen
Employees Worked With
Davin
March 11, 2020
SERVICE DEPT/SERVICEDEPT MANAGER SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO SO HAD RECALL FOR MY DASH AND TECHNICIAN FORGOT TO REPLACE A BULB IN THE DASH THAT CONTROLS TRACTION CONTROL , SO NOW THAT i AM TRYING TO GO BACK TO GET THAT DONE, MANAGER IN SERVICE REFUSES TO FIX IT, BUT HE WANTED ME TO PAY FOR SOMETHING HIS TECHNICIAN FORGOT TO BEGIN WITH! I WILL NEVER GO BACK HERE FOR ANY RECALLS EVER AGAIN OR ANY SERVICE REPAIRS. I WAS CONSIDERING BUYING A NEW VEHICLE, WILL .NEVER GO TO FREEMAN TOYOTA FOR A NEW VEHICLE OR ANY REPAIRS. More
by SCORPIO0820
Employees Worked With
MANAGER TOM
January 03, 2020
Bad service. Falsely report repairs to car fax. Overall one of the worst experiences I have had with a dealership. I would avoid going to purchase a vehicle here. one of the worst experiences I have had with a dealership. I would avoid going to purchase a vehicle here. More
by Nilesgmc
Employees Worked With
Freeman
