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Freeman Toyota - Service Center

Hurst, TX

4.6
5,558 Reviews

5,558 Reviews of Freeman Toyota - Service Center

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August 23, 2021

Just dropped in for a quick oil change. My service advisor was not working that day and the Freeman staff took care of me. Awesome. Got me in and out in a speedy time. The Freeman crew are all great! More

by MAXPRO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
August 23, 2021

Took my vehicle in for a diagnostics check they told me exactly what the issue was & what it would cost. Even though I didn’t have them complete the work. Because of the cost. Overall I was very satisfied More

by Ricardo5412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
August 20, 2021

Freeman’s is always dependable and does a great job on our car. They’re fast, knowledgeable, reasonably priced. We’re very pleased with their service. More

by casorrels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Took advantage of 19 year old daughter's lack of knowledge. Just wanted an oil change, and got the "recommended maintenance" sell and ended up spending $300. Santos actually tried to sell her $10 More

by Jensenc0
Recommend Dealer
No
Employees Worked With
Santos Flores
August 20, 2021

great service every time I come in for service on my car. always friendly and helpful. Easy to get an appointment that fits my schedule More

by TAZSPOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
August 20, 2021

The service was good but my glove compartment is broken now and it was fine before the service. I am coming in today to let Santos see the damage. More

by DMWEBB13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
August 20, 2021

Advisor explained things that were not explained at a previous Toyota Service Center. Even when specifically asked, I was given incorrect answers at the other dealer. Your people were far more knowledge More

by TVANLARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Very fast and helpful service, was out of there within an hour. The staff delivered on their customer service. Took my car in a crunch More

by PEARLTEG21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
August 19, 2021

Had trouble getting someone to answer the phone when I called to talk to the service department. Once I got here the service was fine. I recommend there be a designated person to answer the phone in the s More

by RSCHWARTZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus "Lexy" Jaramillo
August 19, 2021

Great service as always! Ryan very helpful ! Toyota always does a great job! Good customer service. Never takes to long to get serviced.Thank so much! More

by TCR3694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
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