4,961 Reviews of Freeman Toyota - Service Center
people at this dealership are great, but my glove box is still squeaking/loose. I have taken it in 2 times already and am tired of the inconvenience still squeaking/loose. I have taken it in 2 times already and am tired of the inconvenience More
Toyota contacted me on the urgency to replace the passenger air bag, and I made an appointment with Freeman. De’vante Washington greeted me, and even though this was a recall issue from Toyota on an passenger air bag, and I made an appointment with Freeman. De’vante Washington greeted me, and even though this was a recall issue from Toyota on an old 2004 Corolla, he treated me with much respect! I served back in the 70’s, I was told if I could be trusted with the little jobs, then they could trust me to carry out the bigger jobs. Much thanks to De’vante! More
I selected Freeman Toyota to do repairs on my 20178 Tacoma following a minor collision. Denise Howeth was dedicated to resolving numerous issues and delays in getting the work completed for work that Tacoma following a minor collision. Denise Howeth was dedicated to resolving numerous issues and delays in getting the work completed for work that should have taken a relatively short time. But due to complications and delays, she always kept me advised of the status of my case. She worked with my insurance company to coordinate the issues and with the rental car agency to provide me with a vehicle. More
Need to replace original valve covers with the nice chrome one gotten with car. I got cheap black plastic but cares, right? Let’s do it right then. chrome one gotten with car. I got cheap black plastic but cares, right? Let’s do it right then. More
Freeman Toyota always takes good care of me and my car. The service is excellent. The price point is very reasonable, and I am in and out timely. The service is excellent. The price point is very reasonable, and I am in and out timely. More
Awesome service, will recommend to family and friends, Service provider went above and beyond to help me with my issue. Will use Freeman Toyota in the future for all my Highlander for maintenance and serv Service provider went above and beyond to help me with my issue. Will use Freeman Toyota in the future for all my Highlander for maintenance and service repairs More
Each time I visit Freeman Toyota for service of my vehicle I am always welcomed by Sydney (Service Advisor) whether or not I had prior appointment or drive in the service Bay, Sydney's friendly attitu vehicle I am always welcomed by Sydney (Service Advisor) whether or not I had prior appointment or drive in the service Bay, Sydney's friendly attitude, her professionalism and helpful hands makes me feel that I am a very important client of her, I really appreciate her friendliness, while I am in the waiting area she keeps me informed about the status of the vehicle and hands over my vehicle before scheduled time, I would highly recommend her. Thank you Sydney for your excellent customer service. More
Best dealership ever fantastic people quick service would highly recommend this dealership to anyone needing a new vehicle or service. Top notch first class all the way would highly recommend this dealership to anyone needing a new vehicle or service. Top notch first class all the way More
I had to had a tire replaced under warranty. The tire was not in stock and was told to come back 2 days later to get the tired replaced. I came back 2 days later after calling to see if it was there. They sa not in stock and was told to come back 2 days later to get the tired replaced. I came back 2 days later after calling to see if it was there. They said yes and come in. After 30 minutes of waiting, I was told they looked all over and the tire WASN"T there and they would order another and to come back 2 days later again! I was told that they would MAKE SURE that the tire was there and that he would keep it by his desk this time. I came back 2 days later (again) and the tire was replaced. The issue I have is that I had to call them NOT them calling me.... also going there and taking time away from clients I had to move around schedules for is an issue. I had to move things around 2 times. I know this may be a one off, but one of my clients is a Toyota Forklift Dealer and I know how the "Toyota Way" works. I feel that customers need to be notified and not have to call in to find out what's going on (not to mention that they should ensure the the parts are there). But all of this said, I would still highly recommend them for your sales and service needs. More