Back

Freeman Toyota - Service Center

Hurst, TX

4.6
4,962 Reviews

4,962 Reviews of Freeman Toyota - Service Center

Sort by
February 19, 2021

Always professional. They maintained our last 4 Toyota’s and we never had a break down. Diagnosed a few minor issues only fixed what was needed More

by Larryseybert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Haley Shortnacy, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

.

February 18, 2021

routine oil change with 27 point inspection determined new front brakes were recommended, returning a week later for that pre scheduled maintenance was a delight having the week day off for this event, t More

by mh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
February 18, 2021

Excelente servicio al cliente!Santos Flores es Excelente servicio al cliente! Santos Flores es EXCELENTE! Siempre estoy informado acerca de los trabajos que le hacen a los vehículos. Calidad Hu More

by hectorjfloresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

FEEMAN IS THE ONLY PLACE IEVER GO TO GET MY CARS FEEMAN IS THE ONLY PLACE I EVER GO TO GET MY CARS SERVICED! FOR THE LAST 12 YEARS THEY HAVE KEPT MY CARS IN TOP RUNNING CONDITION! SANTOS IS VERY D More

by pittman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Santos. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Buen servicio al cliente excelente técnicos y resuelven todas las dudas con respecto a tu vehículo, espero sigan prestando ese excelente servicio a los clientes More

by nery segura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 19, 2021 -

Freeman Toyota responded

¡Estoy encantado de saber que ha disfrutado de su visita de servicio! Gracias por compartir su reseña favorable de nuestro Departamento de Servicio y Santos Flores. Tuyo sinceramente, Mark Fusselman Gerente

Feb 28, 2023 -

nery segura responded

Gracias por el excelente servicio

February 18, 2021

I am a four time buyer at Freeman Toyota and highly recommend this dealership. All four of my cars have been serviced at Free,am. Since my previous service agent had left I now have a new service agent More

by VICKIBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Great customer service and they were on schedule. Lobby was clean and they were in COVID. Loved that they washed my car. Thank you Toyota! More

by TEXASJAMESGANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not so distant future. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Fast, friendly service. They know my vehicle, and I appreciate the attention given when I come in for service. Steve Curry is always willing to listen and help. More

by C Poole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Steve Curry is professional, courteous an always listens to the needs I have. He has fielded calls to assist when troubleshooting issues when rodents chewed our cable systems. More

by larrylbfishin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Freeman Toyota responded

Thank you Larry for the five star review. We are so glad to hear that Steve was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Watch out for those critters. Mark Fusselman Manager

February 18, 2021

I have tried calling my Service advisor to ask a question about my gas mileage issue and it’s been a week and nothing I love my dealership I do but this is twice now with questions with no answers I am looki More

by CHRISWAWEE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Crosby
...
490
...