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Freeman Toyota - Service Center

Hurst, TX

4.6
5,556 Reviews

5,556 Reviews of Freeman Toyota - Service Center

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August 28, 2021

THANKS Tim! Keep up the fine job. I had a very nice experience. The service center was very clean and organized as well as inside the waiting area. Also,a great refreshment station. AAA+++ More

by MARK KRUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

They did an excellent job and provided a free loaner as the work needed more than one day. All recalls were taken care of as well as warranty service. More

by Flapsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
August 28, 2021

I continue to have my vehicle serviced by Freeman though it is a 2013 model Corolla. I feel confident that if any repairs are needed they will be accomplished with Toyota parts and professional technicians. More

by PSTARK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
August 27, 2021

They finally got it right the second time Why do I have to write 25 words? It’s a bit much for me Bye thanks Katrina More

by DOUGLAS_DAUGHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I had an oil change yesterday, while I waited. Was driving off the lot when I noticed an odd noise. Turns out, the mechanic left the air filter box lid open and did not re-install my filter. I had to More

by Stevet2
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ryan Parker
August 27, 2021

SANTOS FLORES IS THE BEST!He does everything SANTOS FLORES IS THE BEST! He does everything right! Friendly, Polite, Very Knowledgeable, Puts the customer FIRST, & KEEPS YOU TOTALLY INFORMED O More

by pittman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
August 26, 2021

I had an appointment. The service was on time as promised. Tim was fantastic! Super helpful and friendly. I will definitely bring my vehicle here again! More

by vanillastolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Freeman Toyota responded

I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

August 26, 2021

This dealership is always busy but they greet each customer with a smile and prompt service. The waiting area is clean and nice and the personnel is friendly, helpful and knowledgeable. More

by MMMSHEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
August 26, 2021

from buying my pick up from Freeman Toyota , and with all the service , I have been treated very well. The service people treat you like we are a friend who has come back for help. This is why I keep going More

by CLIFF16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
August 25, 2021

As usual, my service experience was excellent. Santos got me scheduled immediately and the service on my vehicle was completed in a very timely manner. My only (strong!) recommendation is that, given the More

by TINAHARLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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