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Freeman Toyota - Service Center

Hurst, TX

4.6
5,552 Reviews

5,552 Reviews of Freeman Toyota - Service Center

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September 09, 2021

the only thing i would suggest is make sure hub cap is the only thing i would suggest is make sure hub cap is on correctly. Each time i had to come back because it came off. More

by braintre
Recommend Dealer
Yes
Employees Worked With
ryan, paker
September 09, 2021

Santos was great with his warm, smiling face. Keep him happy so he can continue providing excellent customer service! I will be back to use Freeman Toyota for our family's Sequoia! More

by Larsen3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
September 09, 2021

Freeman Toyota is always great to me.Very friendly and always get me in and out fast. Desmond is awesome A+++ Will always bring my cars back More

by CHUCKMORGAN36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 09, 2021

Service was quick and efficient as usual. Check in was slowed a bit due to computer issues due to a thunderstorm but all service personnel worked around the issue and service was still completed in about More

by BETS0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores, Desmond Adger
September 09, 2021

Had my first maintenance done. I waited and completed in 45 minutes and the truck was washed. Very professional and courteous treatment. Purchased my car from Amber and she was both professional and courte More

by TFELSENTHAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

I went in for a routine oil change. Left the dealership and the next day noticed a huge oil spot under my vehicle when I left work. Took it back to the dealership and they said they put the wrong oil filte More

by BILLALBA75
Customer Service
Recommend Dealer
No
Employees Worked With
Charlene Gee
September 07, 2021

Excellent customer service. Tim Farrand has been my service rep for 8 years and 2 vehicles and has always taken care of me. When I sold my Tundra after 5 years and 100k miles the Carfax had 4 pages of More

by RVB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Definitely Sydney knows her position, extremally knowledgeable and polite. She booked the appointment and I was out prompt with no delays. I will be coming back for the next service. More

by POLO1
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
September 06, 2021

Excellent customer service. Charlene Gee was great - explained work that needed to be done and pricing. Wait time for maintenance service and parts replacement was reasonable. Wait area was clean and co More

by MJESTELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
September 06, 2021

MR Desmond was exceptional in assisting my needs. Very thorough and polite I will definitely be back and I will be referring this dealershipto friends More

by Marilyn Sheppard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
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