Freeman Toyota - Service Center

Car was showing an engine malfunction and was taken in for that reason. While the car was there they performed an oil change that wasn't asked for. When my wife went to pick up the car they asked for paym for that reason. While the car was there they performed an oil change that wasn't asked for. When my wife went to pick up the car they asked for payment of the oil change. When she confronted the teller and told him to go check with the service writer. He did go check and came back and said she was correct - No Charge. The car is now 2 years old with 4812 miles on it. We purchased and extended warranty for 7 years. I feel they should always tell someone if there is charge and they need to have the correct information in their computer to reflect what the customers policies reflect. More

Very welcoming upon arrival. They explain everything well and quick turnaround times. Keep you up to date and everything going on. well and quick turnaround times. Keep you up to date and everything going on. More

The staff are friendly and timely in their work. Good care recieved by the staff. care recieved by the staff. More

Convenient. Friendly staff. Comfortable waiting area. Great coffee. Kept me informed while I was waiting Great coffee. Kept me informed while I was waiting More

It was a smooth operation. From the convenient drop-off to the quick service, everything went without a hitch. I couldn't be happier with the professionalism of the service department. to the quick service, everything went without a hitch. I couldn't be happier with the professionalism of the service department. More

Tim is a Great service advisor, the mechanics do great work, staff is friendly, helpful and service is done on time work, staff is friendly, helpful and service is done on time More

To many mistakes You lost my keys Key and the To many mistakes You lost my keys Key and the transmitter that open the doors About 6 months ago You make me a new key twice But the transmitt To many mistakes You lost my keys Key and the transmitter that open the doors About 6 months ago You make me a new key twice But the transmitter I have not recuperate yet More

Vehicle was ready as promised with no issues. Only thing I would recommend you work on is greeting your customers sooner rather than having to stand there and wait with no acknowledgement from any staff. A I would recommend you work on is greeting your customers sooner rather than having to stand there and wait with no acknowledgement from any staff. A simple “We’ll be right with you” would suffice. More

It was very unorganized I had taken appointment First It was very unorganized I had taken appointment First it took longer to check in. Then Longer to get just oil change It was very unorganized I had taken appointment First it took longer to check in. Then Longer to get just oil change More

Excellent work,good attention,good actitud Fast service Excellent work,good attention,good actitud Fast service and explained everything if you Truck need something extra or recommend. Excellent work,good attention,good actitud Fast service and explained everything if you Truck need something extra or recommend. More