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Freeman Toyota - Service Center

Hurst, TX

4.6
4,962 Reviews
Call Service Center (817) 383-1817

4,962 Reviews of Freeman Toyota - Service Center

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March 04, 2021

Worked with me on trying to resolve the unknown / unexplainable computer issues that I was having with my 2020 Camry after the below freezing weather of 2021. More

by SHARON Greenaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Flores, Santos Flores
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March 04, 2021

Thank you Malorie for your professional help in servicing my vehicles. But most important thanks for being friendly. Your always looking out for me in getting the best price and job done right the first time More

by gdcaguilar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Our family has bought or leased many vehicles from Freeman over the last 10 years. We keep coming back because of how we are treated from point of sale through the year to year service provided. More

by JOHN.CERAMI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

The service with Steve Curry was good.He is very helpful and friendly .I will recommend to a friends and family to go see him. More

by ASIANRIK777
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Freeman Toyota responded

Thank you ASIANRIK777 for the great review. We are so glad to hear that Steve was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

We just recently moved to Bedford from Sugar Land and needed service on our Toyota. We went to Freeman Toyota and were well pleased with the employees who helped us. They were all kind and helpful. Th More

by Richard.e.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2021

It was a great experience very helpful everything was great I love the car it’s my car I love it I love it I More

by MARK1502003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you enjoyed your visits at our dealership and our friendly service.I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Excellent and friendly customer service., which was very refreshing. Very quick turn-around, less than an hour. I’ve been to Freeman Toyota Service Dept 3 times and each has been a very pleasant experience. More

by 9dunns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwaine Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Crosby
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Apr 13, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

My Service guy is very good! My check engine light was on when I picked it up and brakes still squeaking. Not happy about that. More

by lucyguitar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Flores, Santos Flores
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Apr 21, 2021 -

Freeman Toyota responded

Thank you for taking the time to post a review online. We know your time is important and we appreciate you spending it posting a review for Freeman Toyota. We look forward to helping with your future vehicle needs. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

It's my favorite. I can always count on my representative to give me the best service and speedy. Tim was great...a real professional. More

by LINDA.ROLLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2021

The point inspection says you checked my wipers and they are fine, funny the passenger side does not work! No one noticed I guess, thus could not have checked them. More

by SUVADANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Diaz
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