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Freeman Toyota - Service Center

Hurst, TX

4.6
4,962 Reviews

4,962 Reviews of Freeman Toyota - Service Center

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March 05, 2021

Great Service! On time and quick. Thank you. Everything from checking in to checking out went smooth. Could not ask from better service. Thanks again ! More

by GATORWESTBROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
March 05, 2021

Routine oil change and replacement of cabin and engine air filters. Special request for also checking wheel alignment and battery life status. Thanks to the service techs for their great work. Sydney , Se More

by G.ROBERTSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 05, 2021

Well looked at. Good care of my car. My car was maintained well by the dealer. I will recommend to my friends. I will take my car in the future. More

by M.Veeravagu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
March 04, 2021

This dealership honored its commitment which was provided pre-pandemic. Great reliable service and a friendly staff. I was even provided a ride to a local restaurant while I waited. More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

4.5 Service department was friendly and informative. Kept us up to date on the timing and repairs. Had to wait for parts, otherwise would have given a 5. We will be back. More

by DLAMBERT12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
Apr 08, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Service was performed on time and as scheduled. My vehicle war returned to me freshly washed and looking great. I look forward to future visits for service and the purchase of my next Toyota vehicle. More

by Joebregar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
Apr 08, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. We are very appreciative of your kind comments and I will certainly pass on your positive feedback to our team.. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Fast and clear services provided. They got me right in on time and I had a small wait time. I would recommend Freeman to anyone.. More

by DENHAMTHEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Apr 08, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your Service experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Great customer service and quick. Clean place and nice place to sit and wait 👍🏽 Easy drive in to turn the car in and a great clean place More

by BRONLEYBUNCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sayed
Apr 13, 2021 -

Freeman Toyota responded

Thank you BRONLEYBUNCH for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

Very friendly and professional, helpful, quick but precise. They kept me informed and explained what they did, what to keep my eyes on and what to prepare for on my next visit. More

by racytay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
Apr 13, 2021 -

Freeman Toyota responded

Thank you for the kind review. I am so happy to hear that Service was able to answer all of your questions and help with your Service! If there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

thank you for being there and for an exceptional service, it is always a pleasure to visit your Service Center whether I made prior appointment or not, still Sydney would accommodate me when ever I am there More

by RDAUD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
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