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Freeman Toyota - Service Center

Hurst, TX

4.6
4,967 Reviews

4,967 Reviews of Freeman Toyota - Service Center

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March 20, 2021

Service was great. Thorough and timely.Always trust Service was great. Thorough and timely. Always trust trust Steve Curry to take care of any issues I have. Problem was wire disconnected from gasol More

by Pembertoneloise
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

Thank you Pembertoneloise for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 20, 2021

Great service. The best out there. Wonderful staff. Great management. Bought several vehicles. Staff is very kind. They often go above and beyond. You will never regret it. More

by mcurry.2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci
March 20, 2021

I have been a Freeman Toyota customer since 2005. Trust is everything to me. I trust the Freeman Toyota mechanics and I trust Steve Curry. This is why I continue to do business with Freeman Toyota, even t More

by woodward2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 19, 2021

Steve Curry makes the difference between a business and a personal satisfaction of excellent service! He makes sure to get out the best product at a reasonable time and price! More

by JUAN.LAZCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Steve Curry. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

March 19, 2021

First time service @ 4500 miles. Went as planned. Thanks thanks thanks thanks thanks. You would have heard from me if service was an issue. D More

by JOHN.GAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

I’ve already written a review & sent it in. My service agent was average. The man who brought my car out didn’t practice Covid protocols. He didn’t wipe my car down after touching everything on inside. More

by SWARDSING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Waiting room clean and quiet, conveniently with coffee hot tea. Quick service with smile always on lady face. So I like this place and trust. More

by nguyejq1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 18, 2021

Professional and Friendly staff. Detailed response to my questions. Clean customer areas and restrooms. My car was washed and looked better than when I arrived. More

by GSPINELLA165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
March 18, 2021

Courteous, prompt, affordable and friendly service department. Thanks to all and Sergio for managing my service and inspection on my 2017 Rav 4 Toyota. Thanks More

by CHATTYPATTYABQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receiving tech and checkout desk clerk, Sergio Diaz
March 18, 2021

Fast service and friendly people , wish the construction out front wasn’t there. Waiting area very nice and clean. Appreciate the refreshments , having doughnuts would have been a nice plus!! More

by SSHAW68199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
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