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Freeman Toyota - Service Center

Hurst, TX

4.6
4,971 Reviews

4,971 Reviews of Freeman Toyota - Service Center

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April 12, 2021

Haley Shortnacy did a great job representing Freeman Toyota last Saturday when I brought our Highlander in for an oil change. She answered all my questions and gave me a sense that everything was under More

by RLAUDERDALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Love, love Freeman Toyota. I used to really dislike going to a dealership for purchase, lease or service. Now, going to Freeman is the best! More

by GENIE50SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Steve kept me informed about everyThing that had to do Steve kept me informed about every Thing that had to do with my situation great customer service I am so happy choose German Toyota thanks guys More

by MTRANDALL1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

This is a dealership that is considerate of your needs, listens to your requests and satisfied your needs in an automobile. Very friendly and helpful. More

by PAUBERVIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Stevenson 5 stars, Matt Tiemann
April 09, 2021

I was taken very good care of by Tim. He did a great job! Would be nice if you brought the popcorn back. Thank you! More

by LEX.READY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Amber helped me with a couple technical issues. On one, she had to do some research and go back to me with the solution. We did everything on a couple of phone calls and it was painless. It's great that Fr More

by MH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Asked for a headlight adjustment, now the headlights point in much worse and unsafe directions. Will have to take it somewhere else to fix it. More

by jandysee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 08, 2021

I requested to fix a dent under the insurance I got from Toyota freeman and they denied that benefit. I had to read all the contract to find where it says that and I did. More

by ALQUIMISTA147
Recommend Dealer
No
Employees Worked With
Ewing
April 08, 2021

it is always a pleasure of visiting this dealer for my vehicle maintenance, no matter whether I have an appointment or not but still I am welcome by the Service Advisor Sydney, I really enjoy friendliness More

by RDAUD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 08, 2021

The internet schedule site is about the worst such site I've seen lately. I wasn't sure if the appointment was actually scheduled and finally had to call to make sure. Not only is the site not very intuit More

by PRLUMPKIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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