Freeman Toyota - Service Center

I have been taking my Avalon to see Tim Farrand since 2011, and have had impeccable service for every visit. I like the way they tell the customer what they are doing and why, and answer questions about 2011, and have had impeccable service for every visit. I like the way they tell the customer what they are doing and why, and answer questions about the parts they sell and what that part does. More

They have a great service department. Tim Farrand always does a great job - I worked with Malorie this time and she was also terrific to work with. does a great job - I worked with Malorie this time and she was also terrific to work with. More

Great service from Mallory Williams! Quickly booked my appointment and service was completed 100%! Always professional and top notch at customer service! Thank you Mallory! appointment and service was completed 100%! Always professional and top notch at customer service! Thank you Mallory! More

Great service department and ALL the team was very pleasant. I take all my vehicles here cause of how great everyone is. You have a great team! pleasant. I take all my vehicles here cause of how great everyone is. You have a great team! More

No appointment, got me service, in two hours, great price , I always see Sydney, but Jeffrey , was very helpful, on the time , when they would squeeze me in with no appointment , I always see Sydney, but Jeffrey , was very helpful, on the time , when they would squeeze me in with no appointment More

Car service was great, shuttle service was awful. I waited 1 hour and 20 minutes, the shuttle driver said he was not the regular driver who he had relieved for lunch. When the driver came to get us he waited 1 hour and 20 minutes, the shuttle driver said he was not the regular driver who he had relieved for lunch. When the driver came to get us he only called 2 names, he did not ask if anyone was waiting for a ride. After we left he had to get gas, and on the way to drop me off he got a call from a customer that had been missed who had been waiting for a ride for over 2 hours. The driver had done nothing to make people aware he was the shuttle driver. He only called 2 names, missed the third person. More

Always friendly, courteous and fast service. No push for additional services. Clean waiting area with great hot coffee, ice, and nice restrooms! Wi-fi available to work, if necessary. for additional services. Clean waiting area with great hot coffee, ice, and nice restrooms! Wi-fi available to work, if necessary. More

He did a horrible job on me.He’s not responsible person He did a horrible job on me. He’s not responsible person and the sticker he put for my vehicle for mileage and date was Completely wrong. He did a horrible job on me. He’s not responsible person and the sticker he put for my vehicle for mileage and date was Completely wrong. More

Excellent as always, the Service Dept. is quick and very good at taking care of my 4Runner. That's why I drive from McKinney to have my car serviced at Freeman !! good at taking care of my 4Runner. That's why I drive from McKinney to have my car serviced at Freeman !! More

Called twice for service dept. First time, 10-12 rings. Male voice answers phone to stop it from ringing. Service Please. No answer at service. Hung up. Waited about 10-15 minutes. Tried again. Yes, so Male voice answers phone to stop it from ringing. Service Please. No answer at service. Hung up. Waited about 10-15 minutes. Tried again. Yes, someone picked up. Service Please. No answer at service. Hung up. Drove to dealership. Waited, waited. Finally a great service person checks me in. The service work on my Tacoma was good. Thank You. More