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Freeman Toyota - Service Center

Hurst, TX

4.6
4,973 Reviews

4,973 Reviews of Freeman Toyota - Service Center

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April 21, 2021

Was very satisfied with my visit, De'vante is very good Was very satisfied with my visit, De'vante is very good with customer, always greet with a smile and take care of your needs. Very gracious! More

by cathyannellis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
De'vante Washingon
April 21, 2021

Toyota is only looking for their benefit in save money not what best for their customer. It is crazy that i will drive one year without any oil change, i regrets why i bought the service package during cl More

by MEHER075
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager is full of excused
Apr 28, 2021 -

Freeman Toyota responded

The reality most cars today do not require oil changes as frequently as they did in the past. It is due to the technology in the cars and the oil used in them. These advances reduce emissions , improve fuel economy and reduce the cost of maintenance to the consumer not the manufacturer. All this is published in the maintenance guide that is given at purchase and a supplement is mailed out whenever vehicle is purchased and should arrive 30 days after purchase. Tom Caranci 817-287-5255

April 21, 2021

Everything was good. Service was done quickly and at a good price. Everyone was polite and professional. job was done well and we will be back for service again. More

by GEVERETT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I always bring my Toyota's to Freeman for service. Steve Curry is a true professional. He makes sure that I am kept informed and takes care of all my needs. A real pleasure to have someone who knows my vehi More

by AUBRYMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

as usual Sydney did an excellent job as she promised, it always a pleasure to be served by Sydney, I appreciate her professionalism and her helpful tendency, she always make me feel that I am a very importa More

by RDAUD58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 19, 2021

Sales and service both get 5 stars. My wife and I have had 7 Freeman vehicles and could not be more pleased with how we are treated there. More

by AWV525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Dealership was clean. Covid compliant and work done quickly nine words is enough. Dont force me to write twentu fibe. Just ticks me off. Okay??? More

by wisman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
April 19, 2021

Tim always does a great job. He let me know when my car would be completed. He let my know what service I would need in the future. More

by GREGBONAVIA
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Car was in for service for as almost two hours. No bbn updates on how long it would take. Car was not vacuumed when I picked it up. Dirty and torn floor covering left in driver side floor along with tor More

by sandtnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Freeman Toyota has great service, people and waiting area. I trust what they tell me and I won't go anywhere else. This is the dealer where I bought my car. Jeff has always been very professional and More

by SANDRAJEANNEMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
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