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Freeman Toyota - Service Center

Hurst, TX

4.6
4,974 Reviews

4,974 Reviews of Freeman Toyota - Service Center

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April 23, 2021

The arrival process was chaotic and prolonged; my reservation was on the electronic list but not the paper list. My advisor, Sydney Crosby, was great: friendly, helpful, informative! More

by GARRPREJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 23, 2021

Tim Farrand is the best employee you have, please don’t let him go anywhere. He has always taken good care of me and my wife’s cars. More

by TIM.GRISHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Our experience with Freeman Toyota concerning the recall fuel pump repair on our 2018 Camry was great! Everyone is friendly and organized. Thank You, Mary & Dale Fridge More

by TFRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

I always go to Steve Curry. He has always been very courteous, professional and helpful. Today was no different. That's the main reason I continue to utilize the service department at Freeman Toyota. More

by EDWHACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

The only thing that wasn’t great was the techs moved all my seats and settings in my mirrors plus the car smelled like oil: More

by ESTHER79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

When I come in to have my Totyota serviced, I always will ask for Steve Curry. Steve is a "straight shooter", and knows his business More

by POWELLBOB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Jeff helped me from the moment I drove into service drive with such professionalism. I appreciated Jeff’s continual calls to let me know what was going on. More

by DKAYWINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
April 22, 2021

Our first visit was seamless. Very impressed with the system/structure they have in place when you arrive!! We were told an hour and it was an hour. More

by DGRIMES6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey ?
April 22, 2021

Always great service. Fast and efficient. The service personnel are always right on top of what you need. Gladly recommend them to everyone who needs service. More

by BBG3816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
April 22, 2021

This portion of your survey should be optional. I don’t feel it’s necessary for me to have to come up with a minimum of 25 words for a survey that really doesn’t require any more than making the selections More

by MEYOUNG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larkin Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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