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Freeman Toyota - Service Center

Hurst, TX

4.6
4,975 Reviews

4,975 Reviews of Freeman Toyota - Service Center

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May 18, 2021

This was the longest that I needed to wait to have my car serviced. I assume that there were not enough service techs on duty for some reason. More

by RONGKRAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
De'vante Washingon
May 18, 2021

A very long wait to have oil change. Price is a little high. Service person was good and keep me informed. Overall experience good. Thanks More

by SPFDM2505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
May 18, 2021

Worked thru all issues with out any complaints I plan to Worked thru all issues with out any complaints I plan to bring all my service issues to Freeman I trust and value their service Thanks More

by EFORD1525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
May 18, 2021

Came in without an appointment and was handled like I had one. Was fixed right the first time in a very reasonable amount of time. More

by JUSTINBAILEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Great staff, very friendly employees throughout the entire dealership. Malorie Williams, my service rep, is top notch and needs to be either in management or a trainer of how to take care of customers More

by Tedyosten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

I purchased a car at Freeman Toyota primarily because of my service experiences with them. The financing option was excellent also. They are well trained!!! More

by lazypd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
May 18, 2021

Tim Farrand is the best. He keeps my aging care going with the best service and advice. I totally trust his expertise. Give the man a raise. More

by BBRAMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

The service department was quick to take on my issue and Edwin Flores was an awesome and very informative service advisor. He was very easy to contact and kept me up to date every step of the way. More

by kevinp1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Flores
May 17, 2021

Malorie Williams & Haley Shortnacy are my favorite service advisors ! It’s always a pleasant experience leaving my Toyota in their capable hands !! Freeman has a great service department overall. More

by PWBEALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Always a pleasant visit. Santos takes great care of me and my vehicle. Very courteous and professional. I will definitely be back for all my service needs. More

by J.WJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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