Back

Freeman Toyota - Service Center

Hurst, TX

4.6
4,982 Reviews

4,982 Reviews of Freeman Toyota - Service Center

Sort by
June 28, 2021

Service was quick and easy. They also took care of a recall item. Ryan did good. Thank you, More

by MTICE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
June 28, 2021

Very satisfied on the service I had. The sales rep, Sontos Flores wad very professional. I'm definitely coming back. More

by DAVIDROGERS3107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
June 28, 2021

Put too much oil in during oil change. Had to return so excess oil could be removed. Was told needed new rotors. Took to another dealer and they were able to resurface without need to replace. More

by ROY339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Parker
June 28, 2021

Yes! Sergio service was great.He was very helpful. Desmond was very nice as well. He made sure ever was going well. Thank you for the great service. More

by FMZFIRSTLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
June 28, 2021

My service manager Mr. Desmond was very efficient and respectful. Explained what my car needed and gave me a copy of all transactions. More

by KHADIIBRAHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Canchola, Desmond Adger
June 28, 2021

Went in for warranty repair but work was not done. Went in to different dealerships with Toyota. Not trustworthy on what is advised. More

by PEGGY.BASHAM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

I would like to know how there is no road hazard warranty on a leased vehicle tire? Also a tundra wheel crack, not covered? Help More

by DMSOLKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : De'vante Washingon, Desmond Adger
June 28, 2021

Excellent Service which is why I continue to drive from West FW for our vehicles. More

by LLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
June 27, 2021

Knowledgeable, attentive customer service reps. Love the relationship. Keeps stays up to date and explains work to be performed any reason for the need. Excellent service. More

by wes4rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

They stand behind their work & Edwin my service rep was very helpful in getting my truck in for service quickly. More

by SYLVIA.MEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Flores
...
452
...