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Freeman Toyota - Service Center

Hurst, TX

4.6
5,963 Reviews

5,963 Reviews of Freeman Toyota - Service Center

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September 08, 2023

Communication is poor to nonexistent. if I thought my feedback would help, I would be happy to talk with someone about my experience. More

by BETH.EVANS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Shortnacy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Great service, price, and communication Joey did a great job managing the repairs and providing communications. More

by MMCGINNIS886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Stephens
September 08, 2023

Amazing customer service. Loved the playroom for my daughter, free popcorn this will be my new Toyota Dealership. More

by KASHINOUT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I did not appreciate there being a Rottweiler in the service waiting room. I have nothing against pets, and have owned a Rottweiler in the past. This made waiting for my car uncomfortable. Several emplo More

by DAVISRESIDENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Bailey is as very knowledgeable, patient and kind. Most likely, I will request him on my next visit. More

by KAYSELLSRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
September 08, 2023

Great customer service. Chance Bishop was great help. Very knowledgeable and has followed up with everything I need More

by CASTILLOSWISS
Recommend Dealer
Yes
Employees Worked With
Chance Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I had to leave a voicemail when phoning for Haley in service department maybe Freeman needs additional help in service department. More

by pkcfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I like the video of the repair that is needed for my trunk and Bailey kept me informed of what is going on while I was waiting More

by LUCILIBREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Bertha
September 08, 2023

We always love working with Freeman Toyota! Amber and BJ are the BEST!!!! Great communication and honesty! More

by KYLIESUEMILLER75
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Thanks for getting us in and out in the time promised. The brake service was done to our satisfaction. More

by rmack990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
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