Freeman Toyota - Service Center

Kyndal Stedman is outstanding, extremely helpful and prompt to answer questions. Always greets with a smile and laugh. prompt to answer questions. Always greets with a smile and laugh. More

I love Freeman Toyota. Very professional and knowledgeable staff. Service department always takes great car of my truck. I will continue to go to Freeman Toyota and reco Very professional and knowledgeable staff. Service department always takes great car of my truck. I will continue to go to Freeman Toyota and recommend it to everyone. Great job! More

Service was done fast and Tim kept me informed along the way. Wait area we clean and not crowed. way. Wait area we clean and not crowed. More

I heard a few seconds of the Saturday morning car show on WBAP and heard this unbelievable offer on a Toyota Tundra, got home, made the call to check into it, and got in my car and drove to Hurst from Plano WBAP and heard this unbelievable offer on a Toyota Tundra, got home, made the call to check into it, and got in my car and drove to Hurst from Plano and yes, the offer was legit! I was so happy, I told my family I just got the deal of the decade! Very happy customer! More

I received a quick response after my online inquiry. John and his team worked quickly to provide the requested options, and we were satisfied with the purchase. Everyone we worked with was friendly and John and his team worked quickly to provide the requested options, and we were satisfied with the purchase. Everyone we worked with was friendly and professional. More

Steve was very helpful… he even called me from his personal phone to give me an initial estimate. personal phone to give me an initial estimate. More

Ashley was great. She listened to my preferences and provided me very useful information and options on the maintenance of my vehicle. The Auto Live is a great feat She listened to my preferences and provided me very useful information and options on the maintenance of my vehicle. The Auto Live is a great feature to have and review after each service appointment is completed. More

Always the BESTPeople , I will go nowhere else but Freeman Toyota in Hurst TX USA Freeman Toyota in Hurst TX USA More

I was surprised and pleased that Mitch called and offered his support for a huge misunderstanding. In the end he offered me a generous concession. his support for a huge misunderstanding. In the end he offered me a generous concession. More

I showed up for what I thought was a service covered by my extended warranty. Instead, I was faced with 3 long options of expensive items to choose from. I should have been given those in advance to know w my extended warranty. Instead, I was faced with 3 long options of expensive items to choose from. I should have been given those in advance to know what to expect. When I mentioned the warranty, some of the items were taken off, so that makes me wonder if I was going to be charged for those items also if I had not asked. One item was that I needed to replace my tires soon because of tread wear. When I looked at the options later, the $1100 option that covered the same tires that I currently have said tread wear was warrantied up to 70,000 miles. I have less than 30,000 miles so should not be charged for that. Also, the tread wear on the front page showed 3 tires with tread issues, but the actual measurements only showed 2 tires. Also, when I checked out, I waited for my keys as they were washing the car. Fortunately, I was there to catch when they tried to give my keys to another customer because there were not identifying tags put on the keys. I had left a clip on my key chain so that I could distinguish mine. I have had no complaints about my service previously, but this one was chock full of issues that affect my trust in your service department. More