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Freeman Toyota - Service Center

Hurst, TX

4.6
5,302 Reviews

5,302 Reviews of Freeman Toyota - Service Center

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January 01, 2025

If the service is for a simple clip on part, there should be a system to simply finish that 3 second process then and there and not after 2 hours. Other than that, it was all good! More

by ZACKARYWOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Contreras Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Jeff Harris very nice and helpful with the whole process and explaining how everything works. More

by kristinafranklin21
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
January 01, 2025

Great Customer service from Bailey AGAIN. I would not take my truck to any other dealer. Freeman staff is all around top notch. More

by rivrivriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Berta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Tire sensor light wasn’t fixed after I had asked for it to be even told them it was the spare tire that was low on air More

by HOCKEYDAD19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashely
December 31, 2024

While the staff was extremely helpful and nice, the time it took to perform the service work was terrible. You called me to schedule the service and provided the day and time! I was there on time and it too More

by Rideondude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashly
December 31, 2024

My advisor was well informed and helped me make extra decisions to keep my car well maintained. This was my 3rd visit and I've had a great experience every time. Thank you for being so helpful and kind! More

by justuswilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Morales
December 31, 2024

Bailey is always friendly, knowledgeable, and professional. No issues there. My issue was the hood not being closed correctly. As I got up to highway speed, I was startled by the hood trying to l More

by AHERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Berta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Great service aaa bbb ccc ddd eee fff ggg hhh iii jjj kkk lll mmm More

by KENMORRIS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Best vehicle purchasing experience ever. The staff was friendly and knowledgeable without being high pressure of pushy. I plan on making a second purchase from them this year for my other ve More

by DAVID.TEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

We basically had a good experience, except that we had a series of multiple check engine lights go off at once when the car had less than 5K miles. We had been told it would be 1 1/2 hours for the repair w More

by JENNIETILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in the Service Dept.
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