Freeman Toyota - Service Center

Took too long! 2 hours and 45 minutes for brake flush and oil change. Tried to sell me unneeded service that’s not due for 30k more miles!! Bailey was nice though 2 hours and 45 minutes for brake flush and oil change. Tried to sell me unneeded service that’s not due for 30k more miles!! Bailey was nice though. More

Our salesman, Muhammad Ahmed, did an excellent job during my test drive to cover all the new technical capabilities of the 4Runner. This was the main reason for our choosing Freeman for our purchase. We ma my test drive to cover all the new technical capabilities of the 4Runner. This was the main reason for our choosing Freeman for our purchase. We may be in the market for another Toyota before too long, (a replacement for our Highlander), and we'd like to have Muhammad as our salesman. More

Best place for servicing ,best people,bestest and fastest serviceand maintenance with friendly and coolest environment serviceand maintenance with friendly and coolest environment More

I was charged for a cabin air filter that I never agreed to. I never spoke with an advisor and when I left messages I did not receive a call back. to. I never spoke with an advisor and when I left messages I did not receive a call back. More

This is the best store in DFW! Excellent staff and very attentive! I have purchased 6 automobiles at this store! Excellent staff and very attentive! I have purchased 6 automobiles at this store! More

Service Sales Representative was great! The service inspection video was good. But when I got my vehicle back from the shop after 6 hours; my vehicle’s washer fluid was not filled, the hard The service inspection video was good. But when I got my vehicle back from the shop after 6 hours; my vehicle’s washer fluid was not filled, the hard plastic hoses around the engine electrical wires broke off and were exposed, the vehicle oil change sticker was not updated. So I needed to ask them to fill the washer fluid container, place electrical tape around the exposed wires and to generate a new sticker so I would know when to return for an oil change. Then they had to redo the sticker again because it had an incorrect oil weight listed. Driving off I noticed 10 miles was placed on my mileage. ( is it normal to drive the vehicle ten miles when in the shop?) I know the dealership is more expensive than other auto service providers- so the service and quality that I expect from the dealership is high. Real high. And this experience disappoints me and makes me lose confidence in this dealership. More

Had a 9 appointment for just an oil change and it took 2 hours to complete. hours to complete. More

dane, Minor and Mason I’ve been absolutely incredible to work with. They have treated me amazing every time. I will always be back here and refer anybody once good people with a great product Jesus loves yo work with. They have treated me amazing every time. I will always be back here and refer anybody once good people with a great product Jesus loves you. More

Really enjoyed the curtesy and professionalism from John Shelton! He made purchasing from Freeman’s a breeze! Shelton! He made purchasing from Freeman’s a breeze! More

I love freeman Toyota, since you walk in, everyone treats you so good, and Peter was extra great. Thank you you so good, and Peter was extra great. Thank you More