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Freeman Toyota - Service Center

Hurst, TX

4.6
5,541 Reviews

5,541 Reviews of Freeman Toyota - Service Center

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March 06, 2024

The work they did was good, but tried to charge extra on oil change cause the oil filter was a little tighter than they liked. Had it done where I normally go, and it was done with no issues. More

by canglin1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
March 06, 2024

Very prompt, courteous and professional. Knew their services and business tools. Keep me informed they the process. More

by DB7680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Peter and Kendall have mastered the art of customer service. Freeman is the one and only car dealer who consistently has the best attitude and the only one who ever treated me like a human being. More

by DAVIDMAYS270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
March 06, 2024

Fast and friendly . I like to have a cup of hot chocolate and fresh popcorn while I wait More

by JBACHOREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mino Thanavadee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

I appreciated Kyndal's knowledge and suggestions. I have already recommended her to family and friends. More

by nancyward8166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Peter M. was awesome, we continue to come to Freeman because you show expertise while also balancing your recommendations with your customer in mind. More

by ALLISON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter M.
March 05, 2024

Clean, courteous, professional and prompt! Erika did a great job in explaining the service process & future service required along with the prices of what would need to be done to keep my veh More

by JUDYSKINNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika ??
March 05, 2024

This is my second purchase from Freeman Toyota, and it went as smoothly as the first in 2019. I appreciate the sales and finance staff, and I'm very pleases with my new 2024 Tacoma. More

by ChrisVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Neel
March 05, 2024

I understand paying for an item upfront when it has to be ordered. What I don’t understand is paying for the labor “upfront” when no work been performed on my vehicle. Who does that?!?! More

by WSTINGLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Just keep doing what you do. Customer service is excellent, your word is spot on. I wouldn’t take my car anywhere else. More

by Cowboymike924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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