Freeman Toyota - Service Center

Very thorough with attention to detail. We haven’t had any problems with this dealership. We haven’t had any problems with this dealership. More

I received Great service! Very Prompt! Knowledgeable! Friendly!!!! The best around! Aaaaas. Aaa. Aaa. Aaaaa Very Prompt! Knowledgeable! Friendly!!!! The best around! Aaaaas. Aaa. Aaa. Aaaaa More

The appointment was taken care on time. The was hardly any wait at all. We received the paperwork for all the maintenance that was done. We were impressed. The was hardly any wait at all. We received the paperwork for all the maintenance that was done. We were impressed. More

Deim was on the ball! We just pulled in and he was outside. He is smart, friendly, knowledgeable. We are loving the Highlander! We just pulled in and he was outside. He is smart, friendly, knowledgeable. We are loving the Highlander! More

Grate service thank you for your time taking care of my Toyota 4 Runner 2015 Toyota 4 Runner 2015 More

Bailey is great! I had my car towed in 2/19/24 and called in four (4) times asking for Desmond. Not one of the calls told me Desmond is not there anymore. I borrow I had my car towed in 2/19/24 and called in four (4) times asking for Desmond. Not one of the calls told me Desmond is not there anymore. I borrowed a car after they picked up by 4-runner to tow it. Once I got to the service center again no one told me Desmond is not there. Finally I see my 4-runner and Bailey is by it trying to figure out who it belongs to. Bailey did a great job explaining what is going on and keeps me in the loop. In the mean time I get really sick and so my husband got to finish the deal. Be honest with people, employees move around. Also Desmond is still on your Service Dept. More

Very good services. Prompt, exceeded expectations in time required. Very comfortable waiting area. Nice people! Prompt, exceeded expectations in time required. Very comfortable waiting area. Nice people! More

James was a great salesperson to deal with. They seem to really care about their customers and are actually knowledgeable about the cars on their lot. Great experience! They seem to really care about their customers and are actually knowledgeable about the cars on their lot. Great experience! More

1: Service manager Chris was outstanding - an easy "5" 2: I appreciate the car wash, popcorn and overall cleanliness of facilities & rest room 3: It would have been nice to have a few more vehicles "5" 2: I appreciate the car wash, popcorn and overall cleanliness of facilities & rest room 3: It would have been nice to have a few more vehicles to look at in the showroom besides 2 Tundras; 1 Rav-4 and 1 Corolla. We will be in the market to replace my wife's 2010 Venza in a year or two and we're thinking probably a 4 Runner. (She won't give up the Venza easily...) 4: I was disappointed at being quoted $230 to replace a Blower Motor Resistor, especially when I identified what had to be done in the first place. $190 for the diagnostic and $40 for the part was out of line - perhaps a 5 minute job. Many shops do the diagnostic for free and charge for the labor & part, I was expecting around $100-$125. Now I'll get the part online , watch a YouTube and do it myself or take to a local garage for around $80. My long-time dealer in Chicago would have found a way to make it less costly. You missed a chance to build some "goodwill" with a potential new car buyer. Chris was the highlight. Thanks for listening! More

Kept me informed regarding repairs. Went beyond to complete the repair to optimum. Erica in the service department was exceptional. Went beyond to complete the repair to optimum. Erica in the service department was exceptional. More