Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

Sort by
April 27, 2024

Great service car was done in a timely manner and really was concerned about how my car was doing and that it was safe for me to drive. More

by MICHELLEWALDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 ladies that help me pay for my car payment. They were the ones with the receipt and ready to help. And we're very helpful. I don't know their names.
April 27, 2024

Automotive service was completed in a timely manner. Customer service was great. Would recommend to others if you are looking for service or vehicle maintenance from a Toyota dealership. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
April 27, 2024

My experience at Freeman Toyota has been always amazing with the excellent service from Tim Farrand and his team. They are there for my car needs every step of the way. More

by lynn.c.tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Confusion on appt. setter never got entered into the system.Show up for morning appt and took all day. Had two activities we used other vehicle for....so just inconveni More

by WALLYSAYS
Recommend Dealer
Yes
Employees Worked With
Can't remember
April 26, 2024

The last visit I had Lonnie and he was new. Very good young man with a kind heart. The only issue I had was the car was not very good. I suppose it was rushed. Either way I am still satisfi More

by CARRIEUHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
April 25, 2024

Rick Simpson was helpful and got me a great deal on exactly what I wanted when having to manage the truck being delivered and getting it in during the 0% interest period! Looking forward to being part More

by JASONWELLS1987
Recommend Dealer
Yes
Employees Worked With
Rick Simpson
April 25, 2024

Their customer service team is responsive and thorough in their communication. They offered great availability for appointments and completed repairs in a timely manner. More

by AV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Harber
April 25, 2024

They were prompt and courteous. However it took 3 calls after 8 hours of work to find out they couldn't find anything wrong. The problem 4 wheel drive is still a problem and had to More

by EDETECHSTUFF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Excellent service. I appreciate the attention and customer service from everyone that I talked to. More

by KIM-BLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

People were curteous, friendly. I wasn't prepared for a 5 hour wait as I was told initially 2-2 1/2. This may have been due to extra work I requested. Just wish there was a decent r More

by MIRI42151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
173
...