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Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

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May 10, 2024

Had to wait for the person I was scheduled to meet with while several were standing around. This discourages people from scheduling an appointment with an individual. If they happen to be busy while others More

by LEAHBRBUSOCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Tim greeted us promptly and explained the service process. Tim set the appropriate time expectations and cost estimates. Great experience! More

by rstokes0229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

This dealership is terrible. I bought a car less than a week ago. Left the lot and had issues right away. Contacted the sales man and let him know the problem. Brought the car More

by DESIRE0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Nabors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Murillo
May 10, 2024

Easy to work with and they didn't play games. I just purchased my second vehicle from Freeman. More

by TLCOLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Little
May 09, 2024

Fit me in as a walk in and was able to get my truck serviced in an hour. Every one was friendly and I have made an appointment to come back and get recommended services done next week. More

by JM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvir Bajric
May 09, 2024

I didn't have an appointment but needed the nail in my tire to be removed and tire patched. They are always friendly and helpful. More

by BADANDI1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Munoz
May 09, 2024

Took car in for safety recall. All work was completed in a few hours. Dealer provided free shuttle service to and from my home and they washed my car! More

by KJOHNWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Took car in for scheduled maintenance, with appointment. Everyone was courteous and helpful. Communication was excellent. Maintenance completed promptly, in less time than estimated. More

by VALPRANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I previously had a question about the service I recently received, but Bill Wilsie, their Service Director, corrected everything and I am now pleased with his attention to detail and his remedy to my concer More

by EAGLECOFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

The service men was very polite and friendly. Showed general concern and good information about the recall. More

by ANGELAEPORTER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don't remember
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