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Freeman Toyota - Service Center

Hurst, TX

4.6
5,744 Reviews

5,744 Reviews of Freeman Toyota - Service Center

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May 14, 2024

It was my first experience with Freeman and Malorie Williams. I am glad that I choose them for my first ever servicing need. More

by GAULI.BHUSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

1st person left us then new salesperson called to pick up and wasn’t ready and he salesmen knew nothing about our new vehicle. More

by TAMMY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Minor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Scarlett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horace was terrible
May 13, 2024

I was on this location last Saturday morning. They took my whole day for oil change. They keep call you for price match for other services as well but they don’t do that. Same thing happened with More

by SAPKOTA0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Farrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Jager
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Kat was great . Disappointed that I was not told that no replacement keys were on hand before I came in for the recall when I scheduled .. thanks.. please notify whe More

by WMSAATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat White
May 13, 2024

The agent was professional, fast, attentive and communicative. Got me out in no time flat More

by OB29671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
May 13, 2024

Service was prompt, efficient and courteous. Service department communicated updates about my car quickly and efficiently. More

by Beetee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
May 13, 2024

Great service, friendly tam este to help! Malorie is great, the best service in town Thank you More

by Steve Stehlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Steve Curry and Freeman always take care of their clients. Always a great experience when you come for service. More

by barbara.west831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

The service was great and Tim does an excellent job. Tim, gets me right in and gets the service completed in a timely mannner. More

by SNUNYA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Staff and service was great, but the three hour wait was terrible. There was confusion about the quoted price and the price that was presented. It was resolved. More

by CANDISE.EHLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name, but she was very helpful. I didn't see her above.
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