5,302 Reviews of Freeman Toyota - Service Center
Service went well. I was able to set up my service in a text. They moved quickly when I arrived and the vehicle was done in a reasonable amount of time. I was able to set up my service in a text. They moved quickly when I arrived and the vehicle was done in a reasonable amount of time. More
Very professional and I will recommend to my family and friends to visit that location. friends to visit that location. More
Awesome in every detail. . Great service I would highly recommend Freeman Toyota to my friends and family . Great service I would highly recommend Freeman Toyota to my friends and family More
Lonnie took care of me per usual. He was prompt with getting me scheduled in and informed me thru out the repair process check out and pick up was a breeze. He was prompt with getting me scheduled in and informed me thru out the repair process check out and pick up was a breeze. More
I wanted to get a TSB done on my GR corolla for the intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and has a aftermarket intake system, which throws the same code as the OEM intake system. I understand to diagnose and to run a TSB you need all the stock components to be there. My issue is not doing the TSB work, my issue with this dealership was that they knew my car was not stock and I had already told them that my car Is throwing a specific code and I know what its for. However when I took the car in they did a diagnostic test on my car, which I wasnt told was going to cost me money and the price of it. I didn’t need them to scan codes on my car and tell me what the code is for and that its not stock so we cant reflash the ECU, i already knew all those things. Thats not why I brought the car. They could’ve just looked at my engine bay and tell me “hey this is not the stock airbox, so we cant do anything to it” thats all it takes. Wasted my time and money. The staff in itself is courteous and nice, nothing against them, but I just wish they did a better job of explaining to me the process rather than make a quick buck off my diagnostic test. Then I spoke to the Service Manager and came to an agreement that I’ll pay half of that diagnostic fee because it wasn't justified. He agreed but still ended up charging me more than half before taxes. I didn’t want to waste anymore time so I paid and left. The cashiers will hold your key hostage until you pay as if I’m going to run and drive off More
Elvir was timely and efficient it getting my vehicle checked in and serviced. So far my service visits have been completed without a hitch. checked in and serviced. So far my service visits have been completed without a hitch. More
After owning dodges all my life, I will always own a Toyota,. Y’all are very professional, customer friendly, and customer service is excellent. Toyota,. Y’all are very professional, customer friendly, and customer service is excellent. More
Very helpful and courteous. Steve kept me informed the whole time about my vehicle. He helped me with the courier too Steve kept me informed the whole time about my vehicle. He helped me with the courier too More