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Freeman Toyota - Service Center

Hurst, TX

4.6
5,526 Reviews

5,525 Reviews of Freeman Toyota - Service Center

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April 17, 2024

I have always used this dealership for my car’s maintenance needs. They are always good about telling you what work is needed. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Contreras, Desmond Adger
April 17, 2024

The sales people were very friendly, very helpful, and informative. This was a good experience, and I would recommend Freeman Toyota to others. Horace was especially great to work with. More

by D.NORTON
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horace
April 17, 2024

Receiving not friendly, essential information like costs, previous recommendations, not provided before service like it used to be!!! More

by CASINONOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Easy to name them using your cctv
April 17, 2024

Friendly and professional staff. Frequent updates on ordered car were helpful. No complaints. I would patronize again. More

by BRITTON WISE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I have been a customer of this dealership for 20+ years. Would never buy or have my car serviced anywhere else! More

by KROLLWAGE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Great service but the app to discuss the repairs or needed attention removes interaction that is necessary to understand the finer details of the matter. More

by CHERYL.RIFFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
April 16, 2024

Service Representative pretended to know more than he actually knew. It seemed like it was more about how many services they could get me to do so I can pay rather than actually helping me understand wha More

by BJAY86
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mr. B (Femine first name)
April 16, 2024

Service was good with the exception of the price. The labor cost was way more than it should have been. More

by ROBBIEWRIGHT32452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Contreras
April 16, 2024

Malorie was really nice and kept me informed with the status of my vehicle. Loved the technology of texting as well. More

by JLOURODZ1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

had a tire that was losing air and was told to come in with out an appointment. Malorie got me right in and expedited the repair and i was on my way in less than an hour. More

by LIGHTHOUSENOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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