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Freeman Toyota - Service Center

Hurst, TX

4.6
5,541 Reviews

5,541 Reviews of Freeman Toyota - Service Center

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May 10, 2024

Tim greeted us promptly and explained the service process. Tim set the appropriate time expectations and cost estimates. Great experience! More

by rstokes0229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Easy to work with and they didn't play games. I just purchased my second vehicle from Freeman. More

by TLCOLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Little
May 10, 2024

All was very good. I was able to ask questions and they were answered.. Time waiting was longer than I was told, other than that Great Ty More

by YKIVORY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
May 10, 2024

Malorie was very helpful and considerate. She explained all the options and total costs. Thank you More

by PATTICOURTNEY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Good customer service from leadership, advisors and technicians. Quality customer service to correct and fix as needed. More

by TREVENDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Skye-Walker Stedman
May 10, 2024

Elvir was wonderful in helping me along with my car repair. Everyone was friendly and helpful. I will return to Freeman for the service of my car. More

by CYNTHIA.REDDEN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvir deserves five stars.
May 10, 2024

no notice of salesman retiring. no return call about license plates no communication on returned call More

by DHUFFMAN760
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Simpson
May 10, 2024

Service advisor Tim Farrand is great. Honesty, transparency are always there with him. Disappointed with techncians working on car who did not fully latch hood. I noticed it fluttering af More

by DAVEALBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Had to wait for the person I was scheduled to meet with while several were standing around. This discourages people from scheduling an appointment with an individual. If they happen to be busy while others More

by LEAHBRBUSOCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

No really care about the service and waste of time and not care of the situation More

by AROMAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lounie
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