Freeman Toyota - Service Center

understand what work is being done and have knowledge to advise customer on the effort. advise customer on the effort. More

Malorie Williams in the service dept was a lot of help. Had our cars oil changed on June 4th a few days later we noticed a puddle of oil under the car. Malorie got us in and out in less than 20 minutes oil Had our cars oil changed on June 4th a few days later we noticed a puddle of oil under the car. Malorie got us in and out in less than 20 minutes oil leak fixed. We can't say enough about how a great service advisor Malorie Williams is. It has always been pleasant experience working with her. More

I feel that Freeman should take some onus in the cost of these last “repairs” since I took the vehicle in no less than 4 times stating the noise was abnormal. Steve told me he had his best tech replace the these last “repairs” since I took the vehicle in no less than 4 times stating the noise was abnormal. Steve told me he had his best tech replace the brakes and everything was fine. Fast forward to this last visit. I am told the rotors are worn due to a rusted pin in the brakes that Freeman did last October. No one would look into the sound or why it was clanking the way it was and now I am out another $500. Shady service More

They finished my pickup and it runs well. I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I h I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I have no knowledge of who to use in that area that would be reputable, however their customer service could be better. More

Everything was done on my oil change and multi-point inspection that I expected and I only had to wait 1 hour or so for the service to be completed and then they capped it off by washing my car. inspection that I expected and I only had to wait 1 hour or so for the service to be completed and then they capped it off by washing my car. More

i was told it would be an hour. Was there almost 3. Brand new vehicle was scratched when detailing! Was promised a "good discount" on my 1 day old tire of $75. They gave me $50 an Was there almost 3. Brand new vehicle was scratched when detailing! Was promised a "good discount" on my 1 day old tire of $75. They gave me $50 and tire was still $150 more than NTB or Discount More

The staff was very friendly and attentive. I arrived early for my appointment and they got me in right away. I was out of there in no time at all. I arrived early for my appointment and they got me in right away. I was out of there in no time at all. More

Freeman Toyota service department in Hurst is always thorough, efficient and my service tech Steve Curry is very personable and professional. thorough, efficient and my service tech Steve Curry is very personable and professional. More

Peter Munoz was awesome. He was professional, patient and considerate. I was very satisfied with the service. He was professional, patient and considerate. I was very satisfied with the service. More

My service advisor was very thorough and professional. She kept me informed throughout the entire process, and my vehicle was ready much sooner than I expected. She kept me informed throughout the entire process, and my vehicle was ready much sooner than I expected. More