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Freeman Toyota - Service Center

Hurst, TX

4.6
5,104 Reviews

5,104 Reviews of Freeman Toyota - Service Center

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November 27, 2024

Good dealership for service and good service advisor (Malorie Williams) to work with, but this survey is not so good. More

by evadbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

It took 1 hour and 40 plus minutes to do a state inspection. Service advisor was amazing,but service took to long for an inspection More

by SALVADOR.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
November 27, 2024

Everyone is great here. Lonnie explained everything that they were doing and gave good advice as to future maintenance. One problem was the tech did not reset the dashboard More

by SLJACKSON59
Recommend Dealer
Yes
Employees Worked With
Lonnie Contreras Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Kat is the best service advisor, no hidden fee, honestly upfront, informative , I am very very happy with her, come back next week for more service due to parts ordering , and also thank you the great lady More

by Nissan lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Elvir went above and beyond to make a previously completed repair right. He listened and arranged to get our car double-checked and confirmed as safe, before we hand off our Prius to our daughter. I More

by J.LAMBIASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvir Bajric
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Arrived early, the team was able to get me in early and was able to complete the needed oil change and vehicle inspection, but also able to quickly address replacement of needed air/cabin filters along wit More

by Dave R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Please take time to review / inspect your business standards. This facility is disappointing to a customer since 2005. More

by NUNEZR02018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Berta
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Treated with respect by all personnel and was completely satisfied. Looking forward to future dealings with this dealership. More

by mgmosley1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvir Bajric
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Ease of scheduling, fast service, great customer service via Kyndal,, hospitable environment witch included refreshments, snacks, and warmth. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

very very very very very very very very very very very very very VERY good More

by POINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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